IT Support Analyst

hace 2 días

Aguascalientes, México Bosch A tiempo completo

**Descripción de la empresa**:Bosch was founded in Stuttgart in 1886 by Robert Bosch ) and for over 130 years hasbeen distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of people.**Descripción del empleo**:- Provide Tier 2 support for facility computer systems, computers and peripherals. Installing, diagnosing, maintaining and upgrading/replacing hardware while ensuring optimal performance. Represent the central IT organization at the locations within the region and act as an advocate for the customer within IT.- Interface with local management and end users to represent the central IT organization- Solution consulting and project participation- Perform on-site diagnosis and resolution of moderate PC problems for a variety of customers, recommend and implement corrective actions, ensure accurate asset management- Interface with, and provide training and support to customers and staff on computer operation and defined suite of training courses as published by local HR department- Perform on-site analysis, diagnosis, and resolution of moderate PC problems for a variety of customers, and recommend and implement corrective hardware solutions, including off-site repair as needed- Business consulting with internal departments. Gather requirements from our customers and bring back to the central teams to find a solution to meets the customer’s needs.**Requisitos**:- Strong Technical knowledge of IT client hardware.- Hands on troubleshooting experience.- Able to read and understand technical manuals, procedural/process documentation- Elevated technical knowledge of network and PC hardware- Knowledge of Microsoft Office products, understanding of software distribution systems (MS SCCM)- Ability to work in a diverse, team-oriented, and collaborative environment- Able to serve as business advisor/consultant and as knowledgeable resource for others.- Good understanding of local, regional and global business requirements and the ability to translate them into IT solutions for the business.- Effective interpersonal, written and oral communication skills.- Able to present ideas in a user-friendly language to all levels of the organization.- Ability to gather customer requirements across a broad variety of IT topics. Not necessarily within the associates technical specialties.- Strong capacity to analyze complex situations and provide solutions- Ability to effectively prioritize and execute tasks in a high pressure environment.- Exceptional customer service orientation.- Ability to work in a team-oriented, collaborative environment**Información adicional**:Bosch is constantly expanding their international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.

  • IT Support Specialist

    hace 2 semanas

    Aguascalientes, México bXperts A tiempo completo

    bXperts is seeking an IT support specialist to provide technical support, participate in infrastructure projects, and assist in the development and maintenance of technology solutions that enhance the company’s operational efficiency. Requerimientos Educación mínima: Educación superior - Licenciatura 1 año de experiencia Idiomas: Inglés Edad: A partir...

  • IT Support Specialist

    hace 2 semanas

    Aguascalientes, México bXperts A tiempo completo

    bXperts is seeking an IT support specialist to provide technical support, participate in infrastructure projects, and assist in the development and maintenance of technology solutions that enhance the company’s operational efficiency. Requerimientos Educación mínima: Educación superior - Licenciatura 1 año de experiencia Idiomas: Inglés Edad: A partir...

  • IT Technical Support

    hace 2 semanas

    Aguascalientes, México Capgemini A tiempo completo

    **Ubicación: AGS / Hibrido** **Práctica**:Global IT Support **Industria - Sector**:Servicios IT **Conocimientos y experiência necesaria**: - 1+ años de experiência brindado soporte de primer Nível - Conocimientos en Service Central y Service Now ( Remedy o un sistema de tickets) Active Directory - Soporte a herramientas Internas (Capacitación),...

  • IT Service Desk Support

    hace 3 semanas

    Aguascalientes, México American Standard A tiempo completo

    Visión general:Como parte del equipo digital, usted es la fuerza impulsora detrás de cómo LIXIL transforma nuestro negocio para que esté basado en datos y sea más eficiente. Esto incluye tanto pequeños cambios en las operaciones diarias como grandes cambios de paradigma en toda nuestra organización global. Desde la digitalización de servicios...

  • Analista Desarrollador Baan ERP Oracle BIlingüe

    hace 4 semanas

    Aguascalientes, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Aguascalientes, Aguascalientes**:**Sobre nosotros**- Somos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA, NFL, MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y siempre buscar el mejor servicio, estamos posicionando nuestra presencia...

  • IT Technical Support

    hace 16 horas

    Aguascalientes, México Capgemini A tiempo completo

    **_RRHH_**_: José David Reyes_**_ Puesto_**_: IT Technical Support (Provisioning)._**Nível de experiência**: Middle-Sr.**Nível de educación**: Educación Superior**Ubicación**: AGS**Práctica**: PBS**Conocimientos y experiência necesaria**:**Habilidades**:- Rol técnico con habilidades de liderazgo, SPOC para la operación- Helpdesk de 1º y 2º...

  • IT Service Desk Associate: Fast-Paced Tech Support

    hace 3 semanas

    Aguascalientes, México The Scotts Miracle-Gro Company A tiempo completo

    A leading horticultural firm in Aguascalientes is looking for an IT Service Desk Agent I to provide frontline technical support. Responsibilities include troubleshooting hardware/software issues, incident management, and maintaining service requests. The ideal candidate should have a High School diploma, basic troubleshooting skills, and 1-2 years of...

  • Servicenow Sales Support Analyst

    hace 4 semanas

    Aguascalientes, México Capgemini A tiempo completo

    **RH: Omar Gonzalez****Position**:ServiceNow Sales Support Analyst**Experience level**:Middle & Sr**Education level**:Bachelor Degree**Location**:any state of Mexico**Industry - Sector**:MALS**What you’ll do?**- Work with ServiceNow’s sales teams to manage pipeline of potential joint opportunities (in Excel) with one of their major hyperscaler partners...

  • Material Planning Analyst

    hace 3 semanas

    Aguascalientes, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • Data Analyst

    hace 3 semanas

    Aguascalientes, México Capgemini A tiempo completo

    **RH**:Abigail Suárez****Position**:Data Analyst****Location**:any state of Mexico****General description**:**We are looking for a talented and detail-oriented Data Analyst to join our team. In this role, you will be responsible for collecting, processing, and analyzing large datasets from various sources, including Azure, Data Lake, and GCP. You will...