Digital Services Intern

** Are You Ready to Make It Happen at Mondelēz International?**** Join our Mission to Lead the Future of Snacking. Make It Matter.**As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone- you may even surprise yourself We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.** Job Summary**:As an IT Intern, you will have the opportunity to learn and contribute to various aspects of our organization's information technology infrastructure. You'll work closely with our IT team to support technology operations, troubleshoot issues, and assist with projects that enhance our technological capabilities. This internship will provide you with valuable exposure to different facets of IT and equip you with practical skills that are essential in today's technology-driven landscape.** Responsibilities**:- Technical Support: Assist in providing technical support to end-users, helping them troubleshoot and resolve hardware, software, and network issues.- Troubleshooting: Work with the IT team to diagnose and resolve technical problems, both remotely and on-site.- Documentation: Contribute to maintaining accurate documentation of IT processes, procedures, and system configurations.- System Maintenance: Assist in routine maintenance tasks, including software updates, system backups, and security patches.- Network Support: Gain exposure to basic network configurations, troubleshooting network connectivity issues, and understanding network infrastructure.- Cybersecurity: Learn about basic cybersecurity practices and assist in implementing security measures to protect IT systems.- User Training: Collaborate with the IT team to create user training materials and guides to improve technology literacy among employees.- IT Projects: Assist in IT projects such as hardware upgrades, software rollouts, and technology infrastructure enhancements.- Learning and Development: Take advantage of opportunities to learn and develop new technical skills, contributing to your growth as an IT professional.** Requirements**:- Enrolled in a degree program related to Information Technology, Computer Science, or a related field.- Interest in technology and a willingness to learn about different IT domains.- Basic understanding of computer hardware, software, and operating systems.- Strong problem-solving skills and attention to detail.- Good communication skills for interacting with team members and end-users.- Ability to adapt to new technologies and eagerness to tackle new challenges.- Prior experience with IT-related coursework, projects, or personal projects is a plus.Additional Program Details:- English Speaking Program- Hybrid - 2 days per week in office- 20 hours per week- November 10, 2025 - June 26, 2026- 2027 full-time graduate startNo Relocation support availableBusiness Unit SummaryOur Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as _Lacta_, _Field_ and _Terrabusi_ among others. We are known for our resilience and good humor and live our purpose with passion and commitment.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeIntern (Fixed Term)InternsEarly Careers