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The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products. Serves a consolidated client portfolio.**Responsibilities**:- Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.- Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.- Offer a high value service.- Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire.- Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.- Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan.- Adequately scale deviations and action plans, generating effective communication with your immediate boss.- Comply with the controls and regulations established by the institution.- Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.- Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal.- Identify in a timely manner improvements in the service and escalate to its Coordinator.- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.Qualifications:- Previous experience in selling financial products.- Knowledge of financial products, especially credit to companies, sales techniques.- Excellent communication skills and management of objections with customers to achieve effective sales**Education**:- Bachelor’s/University degree or equivalent experienceJob Family Group:Consumer Sales- **Job Family**:Consumer Business Development- Time Type:Full time- Most Relevant SkillsPlease see the requirements listed above.- Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.View Citi’s EEO Policy Statement and the Know Your Rights poster.