Tech Support Configuration Analyst

hace 2 semanas


Baja California, México Zventus A tiempo completo

Join the Zventus team, the leader in business & technology services to US-based companies.**Benefits**- Office / Hybrid opportunities- Career growth opportunities- Paid vacation, holidays, and parental leave- Medical and life insurance- Corporate wellness programs and sponsorships- Professional training & development- Be part of the team that supports over 20,000 service providers in the US.**Position Summary****Essential Job Duties/Primary Responsibilities**- Develop technical configuration change steps.- Assists with the initial implementation and continued maintenance of content in system.**Job Qualifications/Education**- BS degree in related IT or business field or equivalent work experience- Preferred 2+ years of directly related experience such as working in product implementation- Excellent interpersonal, analytical, business, and technical judgment, and problem-solving skills.- Negotiation skills- Excellent written and verbal communication skills.- Strong technical skills required- Technical coordination skills.- Knowledge of Crystal Reports- Ability to immediately adapt to changing requirements and conditions.- Experience in a matrix team environment- Strong client orientation and customer service skills to understand and drive customer solutions.- Able to translate client’s business needs/requirements and present issues to a range of audience members- Familiarity with real estate concepts is a plusZventus, founded in 2016, has challenged the traditional outsourcing model, prioritizing our employees as the key to success.We believe in building collaborative partnerships and transforming outdated methodologies into dynamic and strategic alliances.With you, this transformation, with our diverse team of top-tier talent, we support the needs of mid-size companies, Fortune 500 companies, and emerging start-ups alike.**Language**:- english (required)Work Location: Remote



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