Service Advisor
hace 1 semana
What to Expect- Our Service Advisors aren't just technically gifted, they are also great communicators who put the customer first, making Tesla a pioneer in automotive service with the highest customer satisfaction rate in the industry.- You will work with an international and diverse team of our best and brightest. Their experience ranges from automotive to industrial to hobbyists or career switchers, and what drives them all is Tesla's mission to accelerate the world's transition to sustainable energy. Our Service Centers are strategically placed to give customers ease of access and, on occasion, you’ll also meet customers off-site. Now is your chance to help us revolutionize the way automotive service is provided and further your professional growth and skills at the same time.What You’ll Do- Assess technical issues, providing solutions over the phone when possible or escalating to the Shop Foreman/Service Manager for immediate attention- Accurately document customer concerns and data into the Dealer Management System and demonstrate extreme attention to detail- Conduct seamless transactions, guide customers through corrections, and summarize processes, keep customers informed with estimated completion times, regular updates, and thorough follow-up on each vehicle's status- Coordinate vehicle details before delivery and coordinate delivery or pick-up times with customers, following up to confirm satisfaction with the provided servicesWhat You’ll Bring- Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques, hands-on experience with a diverse range of hand and power tools, shop equipment, and automotive/electrical testing devices- Ability to follow verbal and written instructions with meticulous attention to detail, and proficiency in Dealer Management System(s), Outlook, and MS Office- Proactive willingness to learn emerging automotive technologies, establish and maintain cooperative relationships with all individuals contacted in course of work, including the public- Maintain accurate daily records and effectively manage multiple priorities to meet deadlines- Must have a valid driver’s license in country of employment
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Luxury Client Advisor: Elevate Service
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Monterrey, México Fendi Italia Srl A tiempo completoA luxury fashion brand is seeking a FENDI Client Advisor in Monterrey to provide exceptional customer service and exceed sales goals. Key responsibilities include achieving KPIs, maintaining client relationships, and conducting product knowledge training. Candidates should have a minimum of 2 years in luxury retail and strong interpersonal skills. The...
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Monterrey, México Advisor Launch A tiempo completo**OVERVIEW OF THE POSITION** The Chat Support Agent is responsible for monitoring and responding to inbound lead messages and calls appropriately according to SOP’s.. By combining human expertise and AI efficiency, the CRO agent will support the automation process to ensure that leads are able to successfully complete the desired action and all other...
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Senior Client Service Advisor
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Monterrey, México Lrqa Group A tiempo completoSenior Client Service Advisor Lrqa Group • Monterrey, Nuevo León, México Location: Monterrey: Av David Alfaro Posición Categoría: Administración/Suporte de Negocios Tipo de Puesto: Empleado Regular Estado IR35: custIR35 Responsabilidades Mantenimiento de la Satisfacción del Cliente dentro de los objetivos comerciales definidos por LRQA Gestión de...
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Service Advisor
hace 2 semanas
Monterrey, México Tesla A tiempo completoWhat to Expect - Our Service Advisors aren't just technically gifted, they are also great communicators who put the customer first, making Tesla a pioneer in automotive service with the highest customer satisfaction rate in the industry. - You will work with an international and diverse team of our best and brightest. Their experience ranges from automotive...
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Tesla Advisor
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Monterrey, México Tesla A tiempo completoTesla participates in the E-Verify Program What to Expect - For our Sales Advisor position, we are looking for self-starters who are highly motivated, flexible, personable, energetic and organized. The Sales Advisor will report to the Sales Manager.As a Tesla Advisor, you will be responsible for introducing our products to buyers and influencers and quickly...
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Luxury Experience Advisor
hace 1 semana
Monterrey, México Travel With Lani A tiempo completoWe are seeking Luxury Experience Advisor to assist clients with customized travel arrangements. This role is remote with professional development included. Key Responsibilities: Research and create personalized itineraries. Book travel services such as flights and hotels. Provide client support and communication. Troubleshoot issues professionally....
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Luxury Experience Advisor
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Monterrey, México Travel With Lani A tiempo completoWe are seeking Luxury Experience Advisor to assist clients with customized travel arrangements. This role is remote with professional development included. Key Responsibilities: Research and create personalized itineraries. Book travel services such as flights and hotels. Provide client support and communication. Troubleshoot issues professionally....
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Luxury Experience Advisor
hace 3 días
Monterrey, México Travel With Lani A tiempo completoWe are seeking Luxury Experience Advisor to assist clients with customized travel arrangements. This role is remote with professional development included. Key Responsibilities: Research and create personalized itineraries. Book travel services such as flights and hotels. Provide client support and communication. Troubleshoot issues professionally....
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Luxury Experience Advisor
hace 1 semana
Monterrey, México Travel With Lani A tiempo completoWe are seeking Luxury Experience Advisor to assist clients with customized travel arrangements. This role is remote with professional development included. Key Responsibilities Research and create personalized itineraries. Book travel services such as flights and hotels. Provide client support and communication. Troubleshoot issues professionally....
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Luxury Experience Advisor
hace 2 semanas
Monterrey, México Travel With Lani A tiempo completoWe are seeking Luxury Experience Advisor to assist clients with customized travel arrangements. This role is remote with professional development included. Key Responsibilities Research and create personalized itineraries. Book travel services such as flights and hotels. Provide client support and communication. Troubleshoot issues professionally....