Facilities Manager, Mexico

**About KIND**Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has provided nearly 18,000 children with high-quality representation in their immigration proceedings by training more than 41,000 attorneys and legal staff and cultivating partnerships with over 600 law firms, corporate legal departments, law schools, and bar associations across the country.KIND’s social services program ensures that migrant and refugee children - who have often endured trauma - receive counseling, educational support, medical care, and other comprehensive services.To address the root causes of child migration from Central America and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.**Position Summary**:The Facilities Manager, Mexico works to support and improve operational systems, processes, and functions for an international legal services organization. They work on the execution of projects, systems, and day-to-day operational needs for KIND’s staff throughout Mexico. The Facilities Manager, Mexico represents Office Operations with internal and external stakeholders and collaborate across all organizational functions and components such as Legal Services, Operations, Finance, Human Resources, and Communications.**_This position is based in Mexico City, Mexico._****Essential Functions**:- Maintains and supports KIND Mexico offices, including coordinating ongoing office maintenance, identifying needs, arranging for equipment repair, responding to staff inquiries/problems, and troubleshooting issues.- Works with the Director, Facility in identifying ways to improve, update, and streamline KIND's operational systems, processes, and policies in support of organizational goals and objectives.- Manages relationships with both internal and external partners as it relates to facilities to ensure the smooth operation of KIND offices.- Establishes and maintains effective communication with program leaders within KIND Mexico; educates them on operational policies, procedures, and expectations.- Leads and conducts virtual meetings with external and internal stakeholders in support of KIND operational initiatives.- Provides support in coordinating and planning logistics pertaining to facilities procurement, office moves, and new office setup.- Streamlines internal processes and systems across all KIND offices in Mexico and documents all replicable operational procedures for inclusion in internal materials and training.- Identifies operational blind spots and opportunities for improvement and provides suggestions to Director, Facilities.- Serves as team expert on the purchasing, installation, assembly, delivery, maintenance, and/or leasing of all equipment, furnishings, and fixtures within Mexico.- Provides higher-level support to the Director, Facilities, and other Office Operations staff and performs other duties as assigned.**Qualifications and Requirements**:- Undergraduate degree in business or related field; graduate degree preferred.- English-speaking preferred but not required.- A minimum of three years of experience in the nonprofit environment, preferably in an operations role.- A minimum of two years of experience managing and leading people and programs.- Ability to think creatively to troubleshoot, propose solutions, solve problems, and ensure timely resolution.- Strong organizational and time-management skills with acute attention to detail.- Ability to handle multiple tasks, perform well under pressure, prioritize tasks, and meet deadlines and objectives.- A self-starter who takes initiative in finding solutions, with demonstrated ability to execute tasks in a fast-paced environment.- Excellent ability to communicate and interact professionally with a variety of stakeholders at various levels throughout the organization with an ability to share information in a succinct and effective manner.- Demonstrated ability to effectively negotiate with staff and vendors in the best interest of the organization.- Exceptional reasoning, problem-solving and analytical skills, including an ability to translate ideas and concepts into clear, actionable items.- Familiarity with Microsoft Office and Office 365.