Production Support Engineer

hace 2 semanas

Aguascalientes, México Capgemini A tiempo completo

**Production Support Engineer**:**RH**:Vicente Ramirez**Location**:Remote**What you’ll do?**- Act as the primary onsite point of contact for customer issues and escalations.- Analyze and resolve issues related to AWS Lambda, DynamoDB, and PostgreSQL databases.- Use database management tools for maintenance and performance tuning.- Handle Linux-based services and perform troubleshooting using shell scripting.- Manage and troubleshoot Samba shares for file sharing across networks.- Support data operations and queries across AWS Lambda, DynamoDB, and PostgreSQL.- Utilize deployment and monitoring tools for issue tracking and resolution.- Interact with offshore teams and ensure seamless communication between stakeholders.- Work on Informatica support or coordinate with the Informatica team as needed.**What you’ll bring**:**Soft skills**:Work Underpressure, Quality at work, Results Oriented.**What can YOU expect in a career with Capgemini?**- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.- Capgemini offers a competitive compensation and benefits package.- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.- Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.**You will love this job because**- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

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