Regulatory Compliance Specialist

Regulatory Compliance Specialist / Passport Global Please watch this three-minute video first: Full time / 8 hours per day / Remote Compensation: USD $1,800–$2,200 per month (based on experience) Benefits: 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year Option to purchase 761 shares, 4-year vesting with 1-year cliff and monthly vesting thereafter Must-Haves Based in Latin America Fluent English (written & spoken) 3+ years in regulatory compliance (ideally CPG, F&B, health/beauty, supplements) Working Hours: The schedule is flexible — you can choose any 8-hour shift as long as it falls somewhere between 6:00 AM and 6:00 PM MTN. Contract Type: Independent contractor (you will be responsible for your own taxes and benefits). Equipment: You need to provide your own computer equipment and internet. Passport Global / / Reports To: Sr Mgr Global Compliance Ops About the Role Passport is an innovative shipping & logistics company helping brands expand into global markets, especially in high-compliance categories such as Vitamins & Supplements, Health & Beauty, and Food & Beverage. We are seeking a Regulatory Compliance Specialist to ensure our merchants meet international product compliance requirements while enabling rapid market expansion. You will manage end-to-end compliance projects, from regulatory screening to full product approvals, acting as the key interface between merchants, internal stakeholders, and external regulatory consultants. This role blends hands-on regulatory research, project management, and AI-powered compliance intelligence to deliver fast, actionable guidance to our clients. You'll be expected to leverage AI tools for monitoring regulatory changes, automating ingredient and document checks, organizing compliance databases, and accelerating merchant onboarding without compromising accuracy. Key Responsibilities Regulatory Screening & Research Conduct regulatory assessments for new and existing merchants, including ingredient reviews, product labeling checks, and market-specific admissibility requirements Use AI-powered monitoring and search tools to track, summarize, and interpret changes in global regulations across target markets (US, CA, UK, EU, AU, etc.) Evaluate both trade compliance (customs clearance, carrier restrictions) and product compliance (safety testing, registration, labeling) risks for direct-to-consumer and in-country enablement shipments Maintain a structured knowledge base of regulatory requirements for core product categories Merchant Onboarding & Compliance Enablement Manage end-to-end compliance onboarding for merchants, ensuring all restricted products are flagged, documented, and addressed before launch Leverage AI-based ingredient and HS code validation tools to speed up product eligibility checks Develop and maintain category-specific checklists and SOPs, using AI summarization and template creation to ensure consistency and speed Collaborate with sales, onboarding, and operations teams to communicate compliance requirements clearly and efficiently External & Internal Stakeholder Management Serve as the primary liaison with regulatory consultancies, labs, and government agencies Coordinate with internal customs and trade compliance teams to align product compliance with carrier, clearance, and shipping method constraints Maintain vendor relationships and ensure consultants are engaged efficiently, with AI-enabled tracking of case status and turnaround times Process Improvement & Automation Use AI and automation tools to improve data gathering, regulatory tracking, and compliance reporting Identify process gaps and propose tech-enabled solutions to improve onboarding speed, accuracy, and scalability Document compliance workflows thoroughly, creating reusable assets and guides for internal teams and merchants Qualifications Required 3+ years of experience in regulatory compliance, preferably in consumer-packaged goods, food & beverage, health & beauty, or dietary supplements Hands-on experience with ingredient screening, product classification, and compliance documentation Proficiency with collaborative tools (Google Workspace, Notion, Slack, Jira) and readiness to learn and implement AI-based tools in a compliance setting Excellent written and verbal communication skills, capable of translating regulatory requirements into clear, actionable guidance Ability to manage multiple compliance projects end-to-end in a fast-paced, high-growth environment Preferred Project management experience Certifications in Regulatory Affairs (RAPS), HACCP, GMP, or Dangerous Goods Experience with global market entry for high-compliance product categories Familiarity with customs clearance processes and carrier-specific restrictions Proven ability to use AI tools for research, classification, and process automation in a regulated environment Strong working knowledge of US, CA, UK, EU, and AU product regulations in at least one major category (cosmetics, supplements, food, medical devices, consumer electronics, or apparel) Ability to speak up when data or responses don't seem correct Willingness to eventually be on calls with consultants and brands Performance Expectations Accuracy: Maintain high accuracy in compliance determinations and documentation Speed: Meet or exceed onboarding turnaround goals without compromising thoroughness Collaboration: Serve as a trusted partner to internal teams and external merchants Innovation: Continuously explore and integrate AI and automation tools to enhance compliance operations Application Process Once you apply, you'll receive a 26-minute TestGorilla assessment to evaluate your problem-solving skills If you score well, I'll invite you to a video interview, and afterward we'll share personalized feedback from the conversation After the interview, you'll complete a take-home practical exercise Final step: You'll meet with the Hiring Manager