Voice Recognition Support Technician
hace 2 semanas
About the JobOptumus MDT is a USA-based healthcare technology company. We are looking for an individual who has very strong problem-solving skills and a passion for cutting-edge innovations and technology within the world of healthcare technology.**Voice Recognition Support Technician (Bilingual)****Responsibilities**:- Training:Training new and existing users on the implementation and use of voice recognition software.- Technical Support:Addressing user issues related to hardware, software, and network problems.Providing step-by-step instructions for problem resolution.Troubleshooting and diagnosing technical issues.- Customer Service:Communicating with users to understand and document their IT issues.Managing customer expectations and providing timely updates on issue resolution.- Communication Skills:Clearly and concisely communicating technical information to non-technical users.Translating technical jargon into layman's terms.Collaborating with cross-functional teams in a multicultural environment.- Remote Support:Using remote desktop tools to troubleshoot and resolve issues.**Skills**- Problem Solving- English advcanced- Analyzing and resolving IT issues efficiently and effectively- Familiarity with IT tools and platforms that support multiple languages.- Excellent interpersonal skills, great verbal communication skills, were able to communicate information and multitask- High attention to details**Requirements**:- Bi-lingual written and verbal skills- Degree in something related to technologies- Experience in Service Desk, Help Desk or other IT systems**Salary**: $18,000.00 - $21,000.00 per monthApplication Question(s):- have you ever had a job, where you had to speak English at work? If so, tell me about that job**Language**:- English (required)Work Location: In person
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IT Support/help Desk Technician
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Advanced Support Technician
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Technician Endo
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Support Engineer Unified Communications
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Support Engineer Unified Communications
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Tlahuac, México SoftwareOne A tiempo completoJob Function: Software & Cloud Services The role: Join our Services Delivery team! We look forward to learning more about you and exploring how, working together, we can build an exceptional team. **Support Engineer Unified Communications - Skype for Business** Full Time | Location: Guadalajara or Mexico City | Hybrid Model **Our people. This is what makes...
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Service Technician
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Customer Service Technician Microsoft Office 365
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