Technical Product Manager

Technical Program Manager for Ford Pro Insure will facilitate teams to meet commitments and successfully and collaborate to deliver high quality products and new features.Technical Program Manager for Ford Pro Insure will- Work with the product and technology teams focused on the delivery pipeline.- Enjoy being of service to the teams and to the larger organization, with the leadership grounded in trust, transparency, and kindness.- Play a key role in ensuring a seamless planning, execution and delivery of functionality and data through a particular system (or systems), and tools.- Be responsible for organizing, driving, improving and accounting for insights into the technology we develop while building cross-functional relationships through stellar communication and collaboration.- Help project to stay on schedule, on spec and ultimately on an upward trajectory of success and growth.- Identify areas for process improvement and recommend solutions to optimize workflows.- Work closely with other stakeholders & teams across Ford CreditThis position reports to Software Engineering Manager of Ford Pro Insure.Key Ford Credit TSP Organization Facts- Over 1,000 global team members- Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and ChinaFunctional & Technical Skills- Good public speaking and presentation skills.- Interpersonal skills and ability to interact and work with staff at all levels.- Excellent written and verbal communication skills.- Should have Engineering acumen- Ability to work independently and in a team environment.- Ability to pay attention to details and be organized.- Ability to project professionalism over the phone and in person.- Ability to handle multiple tasks in a fast-paced environment.- Commitment to “internal client” and customer service principles.- Willingness to take initiative and to follow through on projects.- Excellent time management skills, with the ability to prioritize and multitask, and work under shifting deadlines in a fast-paced environmentAbility to work collaboratively and navigate complex decision making in a rapidly changing environment**Required Work Experience**:- Bachelor’s Degree in Computer Science, Computer Engineering, or a related field- P&C Insurance industry experience required- Good Knowledge of Insurance packaged software (Origami, Guidewire, Duck Creek, Majesco, EIS, etc.) and workflow.- SAFe or relevant certifications- Experience working in fast paced environments with products containing complex, interdependent tech stacks and teams, including QE manual and automation team members.- Experience with GitHub, CI/CD (GS(1) (SD(2), deployments, release train, overseeing releases and deployments- Experience managing one or more distributed Scrum teams and products- Well versed in JIRA and JQL to be able to provide realistic data to stakeholders and support PO and Technical leaders to manage expectations- Understanding of GCP services, API interfaces, and interaction, Backend services is preferred.- Familiar with various software development and project management methodologies (e.g., agile, waterfall, hybrid) and Application Lifecycle Management (ALM), incl. processes, roles and responsibilities, entry and exit criteria, and key deliverables for each stage- Ability to work creatively and analytically in a problem-solving environment- Ability to understand business and technology concepts quickly and facilitate those conversations- Past developer experience is highly desired (preferably in agile environment)- Experience with Jira, Confluence, and similar project and ticket management tools**DISCLAIMER**Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.- Formulates, organizes and monitors inter-connected domains across the program- Coach team members in self-management and cross-functionality- Help the team focus on creating high-value increments that meet the definition of done.- Conduct and facilitate all agile ceremonies and deliver artifacts for reports on team and project progress- Ensure teams meet sprint commitments and release milestones- Remove impediments that stand in the way of team productivity and performance- Create and maintain a clear line of communication with Product Managers, Delivery Leaders, QE and stakeholders to effectively communicate risks and issues- Help Product Managers formulate techniques for effective product goal definition and backlog management- Assist the Product Manager with prioritizing the product backlog to yield maximized value- Help the team understand the need for clear and concise backlog items- Develop the trust of engineering and QE team m