Banamex / Subdirector de Franquicia Hipotecaria

**Responsibilities**:- Develop overall sales strategy and drive execution across the channels from activation to retention to maximise the sales and retention performance.- Manage all sales channel performance from portfolio; acquisition and retention teams both offshore and onshore team to delver on account, portfolio and retention goals.- Deliver on agreed financial targets.- Successfully manage a team and incentive budget.- Drive the engagement and completion of strategic initiatives and act as outcome owner for each of the agile strategic work streams.- Develop sales strategies that are aligned with the banks digital focus to ensure sales volumes are consistently improving as traditional call volume decreases.- Deliver ongoing enhancements to the sales training environments across channels to continuously increase key sales metrics.- Effectively manage sales & retention resources to produce daily, weekly and monthly reporting to demonstrate results and identify opportunity for improvements.- Drive analytics of trends in performance and provide insights back to stakeholders to enhance campaigns via sales channels.- Identify and implement improvements to the end to end sales and retention processes.- Successfully manage the governance and relationships for all internal partners and external third party vendors and training providers. Build strong working relationships with key internal stakeholdersto ensure efficient management of processes.- Work with Regional stakeholders to leverage regional assets and best practice to deliver results for the business.- Provide strategic planning on district level in portfolio and momentum growth on treasury products.- Promote and advise branches on products.- Identify and solicit new leads for sales opportunity through motivation to sales staff/subordinates.- Discuss the development needs of each team member and take the appropriate actions to ensure staffs are able to fulfill their job requirements and realize their full potential.- Enhance product knowledge and sales technique to branch colleagues on products by regular market updates and technical analysis.- Manage & monitor sales and advisory activities in strict accordance with both internal and external regulatory and compliance standards.**Qualifications**:- 6-10 years financial sales experience & leadership experience required- Highly analytical with strong sense of business acumen.- Effective as a team leader.- Good understanding of financial market dynamics and sound financial products knowledge.- Strong interpersonal and leadership skills.- Excellent time management skills.- Highly results driven and self motivated individual.- Enthusiasm in achieving goals.- Advanced interpretation and analysis skills.- Excellent communication and people skills.**Education**:- Bachelor’s/University degree, Master’s degree preferred**RESPONSABILIDADES**Representante del área de Experiência del Cliente+Coordina y da seguimiento a las acciones que se establecen para mejorar la experiência del clienteResponsable de los aspectos de control (revisiones BOF, Miniexpediente, auditorías, etc)+Capacitaciones y acciones que surgen de las revisiones de BOF+Responsable de trabajar en el proceso de Miniexpedientes para hacerlo más simple+Responsable de seguimiento de MiniexpedientesInmuebles+Asegurarse que todos los inmuebles cuenten con la infraestructura necesaria para el mejor desempeño de ventasFacilitador para fuerza de ventas+Onboarding+Participar en la estructura de la Estrategia anual y las principales tácticas+Establecimiento de metas por AH+Establecimiento de Scorecard+Seguimiento a resultados de Scorecard y pago de incentivos+Programa de Low Performers+Programa de Reconocimiento+Nuevas contrataciones+Gestión de herramientas para fuerza de ventas+Certificación de asesores en InfonavitEventos / Reuniones+Reuniones trimestrales+Town Hall Hipotecario+Posada / Seminario**REQUERIMIENTOS**- Experiência previa coordinando equipos de trabajo, proyectos (6 años)- Manejo de Excel (intermedio)- Buenas relaciones interpersonales,- Alta capacidad de análisis- Orientación a resultados- Entusiasmo para lograr metas- Deseable conocimiento de producto hipotecario**Job Family Group**:Consumer Sales- **Job Family**:Consumer Product Sales- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting