Gerente de Distrito

As a **District Manager Aftersales**, your responsibilities will be:- Sales targets and market shareAssisting the dealer in implementing initiatives to increase customer pay businessFocus on processes and performance at Service laneSearch for promotions and market opportunities to bring customers to service laneIncorporate aftermarket initiatives within the overall business plan distributorImplement and follow up the 25 point inspection as means to increase parts sales per vehicleSupport dealers with RIM in order to optimize and meet required targets for compliancePromote and include dealers in yearly marketing plan as guide for increasing customer retention- Improve customer retentionEnsuring that information is shared by dealers by means of data sharingIdentifying opportunities aimed at the implementation of a CRM processIncorporate the concept of customer retention in the overall business plan distributorDeveloping staff skills aftermarket distributorGuide the integration of Aftersales as one whole team (parts and service)Promoting participation and effective use by the dealer in GMM retention initiatives:Chevrolet Express ServiceBDC (Business development Center)Standard maintenance CostsMarketing programs and service promotions- Supporting the initiative of Outstanding Customer Experience (OCE)Improving CSISupporting the implementation of the standard GMM operation and facilitiesEnsure staff aftermarket distributors are trained / certifiedRepresenting GMM and its brands as ambassadorTo ensure a proper process of executing service recalls- Maximize the profitability of DistributorAssisting the dealer in identifying areas to improve profitability through business process.Ensuring that the dealer takes advantage of rebates and incentives available- Development of plans to improve the performance of the distributor in the scorecard**Additional Job Description****Education**:- Industrial Engineering, Bachellor in Bussiness or similar**Languages**:- English language proficiency. This role requires communications conducted in English**Skills**- Innovation Management- Problem Solving- Dealing with Ambiguity- Managerial Courage- High level of oral and written communication skills- Interpersonal skills to work effectively with others- High level analytical ability where problems are unusual and complex**Experience**- Recommended previous jobs in automotive industry as Business Manager or District sales manager- Project management**Value proposal**- Competitive salary- Superior benefits to the law- Career development platform- Ongoing training- Benefits in vehicles.**Diversity Information**General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.**About GM**Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.**Why Join Us**We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.**Diversity Information**General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.