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**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._****_- ****_ _****_ Retail Technology is looking for a curious and dynamic Business Analyst to join Vail Resorts’ rapidly growing Retail Applications Group. As a partner to the Retail, Rental, Operations departments within the organization, this individual will help support the technology at each of the 250 retail locations, focused on a core suite of Retail Applications including ERP (inventory, distribution, buying, etc.), reporting and point-of-sale functionality. Working cross-functionally with Merchandising, Operations, Warehousing, Accounting, and other areas of IT, this person is a key contributor supporting production system health and delivering key IT enhancements._****_- ****_ _****_Responsibilities_**:**_ _**- _Production Managment_**_ _**- _-_**_ _**_Assess severity/priority of production issues, determine business impact, and communicate progress during resolution._**_ _**- _-_**_ _**_Remediate issue tickets following ITIL practices across retail systems, server integration points, access provisioning and more._**_ _**- _-_**_ _**_Executes, optimizes and ensures all SOX (Sarbanes Oxley), PCI (Payment Card Industry) and DSR (Data Subject Request) tasks are completed thoroughly with a high attention to detail._**_ _**- _-_**_ _**_Technical aptitude using SQL, data monitoring and job management tools to troubleshoot complex issues._**_ _****_ _**- _Enhancement Delivery_**_ _**- _-_**_ _**_Deliver key system enhancements to improve system stability and business functions._**_ _**- _-_**_ _**_Ensure all enhancement work follows the SDLC process, meets SOX (Sarbanes Oxley) and PCI (Payment Card Industry) requirements, and maintain all required compliance documentation._**_ _**- _-_**_ _**_Proficient in QA (Quality Assurance) Life Cycle by developing test plans and test scripts, documenting test results, and reporting on results while coordinating usage of test environments._**_ _****_ _**- _Stakeholder Management_**_ _**- _-_**_ _**_Build strong relationships with third-party vendors, IT partners, and business stakeholders to proactively support our production environment and deliver on enhancement tasks._**_ _**- _-_**_ _**_Facilitate and own business stakeholder’s backlog management for enhancements following SDLC practices._**_ _**- **_IT Experience in retail, outdoor industry, or hospitality field_****_ _****_ _**- **_Exposure to a wide variety of database technology including _**_AS/400 & DB2_**_ in addition to more modern platforms._****_ _**- **_Experience with Analytics tools - _**_SSAS, SSRS, SAS, Tableau, Alteryx_****_ _**- **_Strong Excel skills -_**_ _**_Macros, VBA, Advanced Formulas_****_ _**- **_Work order system experience, such as Ivanti, Jira, etc._****_ _**- **_PMI-BA, PMI-ACP, IIBA, PSPO, POPM or other accredited certification or coursework is a plus_****_- ****_ _****_Job_**_Lead Consultant_**_ Primary Location_**_Mexico-Zapopan_**_ Schedule_**_Full-time_**_ Education Level_**_Bachelor's / Graduation / Equivalent_**_ Job Posting_**_Jan 28, 2025, 6:19:45 AM_**_ Unposting Date_**_Ongoing_- Master Skills List_Consulting_- Job Category_Full Time_
