Desktop Support Agent- Tier 1

**Position Title**:Desktop Agent - Tier 1 **Schedule**: Monday to Sunday within the range of 7 am to 7 pm total of 40 hours a week with 2 days off, rotating weekends & extended support until 10 pm CST is expected every other month(extended and weekends is based on needs that are not constant and might include US Holidays) **Company Background**: Our client...

We are looking for a **Tier 1 Support Engineer **to join our team. This position is to work **remotely **as a** freelancer**. The Tier 1 Support Engineer will be responsible for providing first-line technical assistance to our clients and internal users. The main goal will be to resolve issues and respond to inquiries related to hardware, software, and...

To serve as the frontline for all incoming client support requests, providing timely and accurate resolutions for known issues. The primary goal of this role is to deliver a consistent and positive client experience by efficiently managing administrative requests and following established procedures, ensuring more complex issues are properly escalated. **Key...

To serve as the frontline for all incoming client support requests, providing timely and accurate resolutions for known issues. The primary goal of this role is to deliver a consistent and positive client experience by efficiently managing administrative requests and following established procedures, ensuring more complex issues are properly escalated.**Key...

Join our dynamic technical support team to focus on our dC3 Video Cloud support team as a Tier 1 / Tier 2 Support Engineer. In this role, you'll be instrumental in diagnosing and resolving issues related to cloud video streaming, connectivity, and camera integration for our global customers and partners. We seek a technically adept individual with a strong...

**Role Mission**: To act as the core investigation and problem-solving engine for the support team. This role is responsible for conducting in-depth troubleshooting of complex technical issues escalated from Tier 1, identifying the root cause, and either resolving the issue or providing the engineering team with the detailed analysis needed for a bug...

**Role Mission**:To act as the core investigation and problem-solving engine for the support team. This role is responsible for conducting in-depth troubleshooting of complex technical issues escalated from Tier 1, identifying the root cause, and either resolving the issue or providing the engineering team with the detailed analysis needed for a bug...

**Project description**: Coremont provides integrated front to back office services to investment managers and financial institutions and is authorised and regulated by the Financial Conduct Authority in the United Kingdom. Coremont's service offering encompasses the full asset management life-cycle, including a portfolio management system, risk analysis,...

**Tier 2 Support Lead - Altra Dr. Migrate**- **Must be C1 or C2 in English. Remote (Local work hours)**:- Full Time with Inviso supporting MicrosoftWe are seeking a detail-oriented and technically skilled Tier 2 Support Lead to join our support team for the Altra platform, which includes DMC (Dr. Migrate Collector) and Dr. Migrate, Altra’s advanced...

**Job Type**: Full-Time**Compensation**: $5 USD per hour**About the Role**We're looking for a customer-focused **Customer Support Specialist** to join our growing team. In this fully remote role, you’ll be the first point of contact for our users, helping them resolve product-related issues, guiding them through setup and troubleshooting steps, and...