Desktop Support Agent- Tier 1

We are looking for a **Tier 1 Support Engineer **to join our team. This position is to work **remotely **as a** freelancer**. The Tier 1 Support Engineer will be responsible for providing first-line technical assistance to our clients and internal users. The main goal will be to resolve issues and respond to inquiries related to hardware, software, and...

To serve as the frontline for all incoming client support requests, providing timely and accurate resolutions for known issues. The primary goal of this role is to deliver a consistent and positive client experience by efficiently managing administrative requests and following established procedures, ensuring more complex issues are properly escalated. **Key...

Join our dynamic technical support team to focus on our dC3 Video Cloud support team as a Tier 1 / Tier 2 Support Engineer. In this role, you'll be instrumental in diagnosing and resolving issues related to cloud video streaming, connectivity, and camera integration for our global customers and partners. We seek a technically adept individual with a strong...

**Role Mission**: To act as the core investigation and problem-solving engine for the support team. This role is responsible for conducting in-depth troubleshooting of complex technical issues escalated from Tier 1, identifying the root cause, and either resolving the issue or providing the engineering team with the detailed analysis needed for a bug...

**Project description**: Coremont provides integrated front to back office services to investment managers and financial institutions and is authorised and regulated by the Financial Conduct Authority in the United Kingdom. Coremont's service offering encompasses the full asset management life-cycle, including a portfolio management system, risk analysis,...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.****About JumpCloud**JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by...

VARTEQ, established in 2008, is a product development and technology consulting firm headquartered in the United States. It specializes in providing exceptional engineering solutions to empower clients in advancing their businesses. Over the years, VARTEQ has catered to a diverse clientele, predominantly comprising major tech corporations. **Key...

**Job Title**: Network Engineer - Tier 2**Position Type**: Full-Time**Working Hours**: US HoursAbout PavagoAt Pavago, we are hiring on behalf of one of our clients for a Network Engineer - Tier 2 role. This position offers a long-term career opportunity where you’ll work closely with network engineers to support, maintain, and enhance critical...

About the RoleIlnia Soluciones is hiring a Senior Customer Support Agent with advanced watch knowledge to join our Mexico City office and support a fast-growing international luxury watch marketplace. This role is ideal for someone with hands-on experience in watchmaking, repair, or detailed product knowledge who also thrives in customer-facing...

**International company looking for talent to join our team!** The Technical Support Specialist plays a critical role in providing specialized technical assistance to electric vehicle owners. This role involves responding to queries, resolving issues and providing guidance on usage, charging and other technical aspects related to electric vehicles. **Main...