Warehouse and Transportation, Director

**About Us**Merama's mission is **to become the best and largest online group of brands in Latin America**. Our business model consists on acquiring consumer goods brands across Latin America and accelerate growth on e-commerce and marketplaces together with the leading merchants. We're a young company with more than 20 brands and 300 people around LATAM (with focus on Brazil, Mexico, Argentina, Peru, Colombia and Chile) and USA with different nationalities. Merama ran 2 investment rounds, and before completing the first year of operations, Merama became a Unicorn Company.**Why would you love working at Merama?**We are a company committed to our people, we strongly believe in giving the best customer experience, not only for our external clients but our internal clients too, we care about them and their wellbeing. Also, we are an inclusive company where everybody can feel safe and heard.We are a fast-paced environment moved by collaboration and data-driven mindset that encourages everyone to participate, to create and build our future together.Merama is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We don't make hiring or employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy.**About the team**:The Supply Chain team builds foundational partnerships with innovative manufacturers and integrated logistics providers to unlock architectural adaptability. We employ today's leading digital technologies to enable super-agility to navigate daily supply and operational challenges. We are charged with designing and executing world-class sourcing, International logistics, fulfillment, and operational excellence strategies for our merchants and brands.**About the role**:As a Director, Warehouse & Transportation you will directly impact our customers experience by running the function that will literally get our products in customers hands. You will use your expertise in warehousing and distribution to improve our 3PLs operations and achieve excellent service metrics.**Main Responsibilities**- Shape and implement our fulfillment and transportation strategy (costs, service levels, space, transportation partner, etc.), drive strategic cost improvement and operational excellence agenda across fulfillment operations.- Oversee daily processes with attention to detail through tracking, reporting, and dashboards - lead troubleshooting of major problem shipments and track orders with high sense of urgency.- Lead the agenda of process improvement, generating ideas to boost ops performance.- Functionally lead the integration of Merchant-3PL-Merama ERP and other systems, including but not limited to: G-suite, WMS, NetSuite, Excel, Ecommerce marketplace portals, etc.- Engage fulfillment partners and monitor through to completion: pickup requests, cycle counts, repacking, relabeling, rerouting, and other related projects and tasks as required.- Build our process knowledge database: Process Mapping, Develop SOPs and Guidelines.- Plan and Run Integrations and Implementations**We are looking for someone who has**:- Professional career in Logistics, Industrial Engineering, International Business or related- 8+ years of experience in 3PL warehouse operations covering inbound, storage, picking, value-added services, and outbound operations- Strong understanding of ERP systems and supply chain software (TMS, WMS, OMS)- Experience working with or for E-Commerce or Consumer Goods companies- Be data-driven. Proficiency with financial modeling and cleaning unstructured data to draw and support conclusions.- Advanced English proficiency.**Desirable qualifications**:- Expert in warehouse and transportation vendor landscape with strong relationships- Multi-site 3PL management experience preferred- Project management certification and deep experience in executing complex projects on-budget and on-time**Where you are located**:- Located in Mexico City. Hybrid work scenario. Work where you do your best work and come to the office for team meetings and collaboration sessions.**What we offer to you (benefits)**:- Benefits of law.- Flex Vacation Days.- English or Portuguese Classes.- Health Insurance.- Annual Bonus.- Extended Maternity and Paternity leave.- Stock Options