Benefits Specialist

We are looking for a Compensation & Benefits professional with 5+ years of experience supporting the Americas region, with strong knowledge of regional benefits programs and statutory requirements. The ideal candidate is analytical, detail-oriented, and skilled in data handling (advanced Excel), with a global mindset and the ability to work across multiple countries. Fluency in English and Spanish, with proficiency in Portuguese, is required. Experience in EOR/consulting environments and exposure to automation or data analytics tools is a plus.

Roles & Responsibilities

• Administer a comprehensive benefits portfolio for the Americas region, including private medical, dental, vision, pension, life insurance, and regional perks.
• Serve as the primary owner for the global business travel insurance process.
• Verify, process and maintain data relative to insurance premiums, claims and costs.
• Partner with Finance to prepare benefits data for management reporting.
• Ensures compliance with government requirements by studying existing laws and regulations and updates to legal requirements.
• Monitors benefit utilisation by preparing and distributing benefit reports.
• Provides benefits related data to internal team members as and when required.
• Resolve team member questions and problems by interpreting benefit policies and procedures.
• Prepare special reports by collecting, analysing, and summarising information and trends.
• Work with our global team of brokers, platforms, carriers, etc. to ensure our programs are operating efficiently.

Requirements

• At least 5 years of experience in a Compensation and Benefits capacity, preferably in the Americas region. Prior experience in an EOR/consulting industry will be advantageous.
• Excellent data processing skills and attention to detail.
• Able to gather data in a comprehensible manner for team members across multiple countries.
• Global mindset to tackle diverse needs.
• English & Spanish: Full Professional Proficiency / Fluent (Required). Portuguese: Intermediate to Fluent (Required) – Note: Candidates fluent in all three languages will be given preference.
• Excellent analytical skills, good with advanced MS Excel.
• Self-motivated, independent, cooperative, flexible, creative, and responsible.
• Desire to, and the ability to, work in a global team environment.
• Strong desire to solve tough problems and share learnings with others.

Nice to have

• Exposure to AI-enabled tools or automation platforms in HR/Benefits administration (e.g., workflow automation, reporting automation, chatbot support etc.).
• Experience leveraging data analytics tools to improve reporting efficiency, benefits cost monitoring, and process optimization.
• Interest in driving digital transformation within Global People Services to enhance scalability and operational efficiency.

Education & Experience

• Experience highly preferred with statutory requirements for employee benefit plans and programs in the United States, Brazil, Canada, Mexico, Chile, Colombia, Costa Rica, Peru, Puerto Rico, etc.
• 5 years of experience in the management of a global or regional team member benefits programs. Experience with developing, administering, and implementing benefit programs, preferably in a large and complex organisation.
• Working knowledge of human resources management principles and practices in all human resources programs preferred.

ABOUT US

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Business & Corporate Services provided:

• Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
• HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
• Finance Solutions: Accounting & Tax