Ing. Soporte Mfg. IT II

Ing. Soporte Mfg. IT II page is loaded## Ing. Soporte Mfg. IT IIlocations: Tijuana, Baja California, Mexicotime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 22, 2026 (1 day left to apply)job requisition id: R57558At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.# **A Day in the Life**Manufacturing IT Support Engineer position to provide Tier 2 technical support for help desk requests, to execute manufacturing devices connectivity, to monitor and enforce structured cabling best practices, to manage PCs and label printers life cycle (procurement, replace and disposition), to support mobile devices operations (manufacturing and office tablets, warehouse scan guns and wireless printers, cellular and IoT devices, etc.), to deploy Continuous improvement initiatives and problem solving, to manage the technical knowledge base, and to train Tier 1 technicians' team. This position is to support the Run the Business needs and to enable critical-for-the-business' infrastructure uninterrupted operation.Responsibilities may include the following and other duties may be assigned.* Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.* Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.* Evaluates interface between hardware and software, operational requirements and characteristics of overall system.* Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.* Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.* May document testing and maintenance of system updates, modifications, and configurations.* May act as a liaison with key technology vendor technologists or other business functions.* Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.* Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.* Gather and prioritize integration requirements.* Test the quality of a product and its ability to perform a task or solve a problems.* Perform basic maintenance and performance optimization procedures in each of the primary operating systems.* Technology: Using computational thinking to define technological solutions to real life problems.* Design technology that allows for the optimal user experience and broad accessibility.* Ability to document detailed technical system specifications based on business system requirements.**SPECIALIST CAREER STREAM:**Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.**DIFFERENTIATING FACTORS****Autonomy:**Established and productive individual contributor.Works independently with general supervision on larger, moderately complex projects / assignments.**Organizational Impact:**Sets objectives for own job area to meet the objectives of projects and assignments.Contributes to the completion of project milestones.May have some involvement in cross functional assignments.**Innovation and Complexity:**Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.**Communication and Influence:**Communicates primarily and frequently with internal contacts.External interactions are less complex or problem solving in nature.Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.**Leadership and Talent Management:**May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.**Required Knowledge and Experience:**Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.2+ years of experience with a high school diploma or equivalent.**Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.# **Benefits & Compensation****Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).# **About Medtronic**# We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity* **Build** a better future, amplifying your impact on the causes that matter to you and the world* **Grow** a career reflective of your passion and abilities* **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learningThese commitments set our team apart from the rest:**Experiences that put people first**. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.**Life-transforming technologies**. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.**Better outcomes for our world**. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.**Insight-driven care**. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in careIt is the policy of #J-18808-Ljbffr