Credit and Collections Associate Ii

**Position**:Credit and Collections Associate IIArrow Electronics is looking for an experienced Credit Associate to join our team in Guadalajara This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment credit and collection. This individual will be empowered to make business decisions within set guidelines to best help customers and find payment solutions that will maintain positive business relationships.Principal Accountabilities- Collects to terms-negotiates payment plans; may need to elevate cash flow problems according to mgmt reporting structure. Takes appropriate action such as credit hold, placement with collections; ability to work independently done with little or no guidance.- A/R disputes-works with customer to determine reason(s) for non-payment of invoices and queries the specific invoice(s) for action by the Reconciliation Associate; works on disputes that have been researched by the Reconciliation Associate and collects outstanding balance if applicable.- Credit-AR exposure, facilitating sales and managing risk by reviewing order release and customer master file; releasing orders as appropriate; setting limit or order release based on research; elevating to CFSS, CFSM, or FRA as necessary. Identify bad debt and set reserve.- Process improvement-identify root causes, recommend and implement solutions. Establish/update best collection practices.- Acts as a technical specialist on certain types of transactions and provides guidance and assistance to junior members of the team related to this. Demonstrates independent thinking and works with little or no direction. May need guidance or approval on highly complex issues. Assists junior members of team in moderately complex situations.Job Complexity- Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience- Completes work under moderate supervision- Likely to act as an informal resource for colleagues with less experience- Identifies key issues and patterns from partial/conflicting data- Takes a broad perspective to problems and spots new, less obvious solutionsExperience / EducationTypically requires an Economic/admin College degree and 1 - 3 years of experience or High school graduate with equivalent related experience. Financerelated certifications are desirable.What You'll Be Doing:- Review new and existing accounts' credit analysis information in order to assess customer status and recommend credit line- Analyze, assess, and report on risk of potential new and existing accounts- Partner with the collections team or may perform collections to maximize A/R performance, while mitigating risk. Leverage account and stakeholder's knowledge to support the collection process- Review customer account information to identify accounts with potential credit line increase and accounts with potential risk. Also make recommendations to management regarding risk reduction strategies and alternative financing methodologies. Has credit authority for mid- to large-sized accounts- Review unresolved customer credit issues. Also develop internal relationships with sales personnel in order to execute customer credit issuesWhat We're Looking For:- Strong negotiating abilities- Excellent verbal and written communication; fluent in English- Ability to work independently with little or no guidance- Ability to build and maintain effective business relationships with clients- Demonstrated experience and proficiency with Microsoft ExcelEven Better if You Have:- Experience with Oracle or other ERP systemsWhat's In It For You:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.- 30 days of Christmas bonus- 40% vacation premium- 10 vacation days- Vision Assistance- Life Insurance- Healthcare Insurance- Food/Pantry Vouchers- Restaurant Vouchers- Savings Fund- Growth Opportunities, and more**Annual Hiring Range/Hourly Rate**:$20,183.33 - $25,666.67 MXN Monthly**Location**:MX-JAL-Zapopan, Mexico (Office) 47.5 Hrs**Time Type**:Full time**Job Category**:Accounting/Finance