SOC Analyst Ii

Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldOur Security Operations Center is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously.As a member of our team, you will work collaboratively with seasoned engineers & analysts to keep our customers safe and stop attackers cold, around the clock. You will be responsible for managing cloud-based security systems on behalf of our clients, providing real time protection, detection, mitigation and resolution of security events. You are a master of WAFs and, a skilled security defenderWhen not unravelling security issues, you may spend time mentoring, developing tools and training to improve organization and troubleshooting processes and spread security knowledge throughout the business, or investigating new attacks and defenses.A contender for this role possesses a passion for information security, enjoys solving problems and sharing knowledge with others, excels under pressure, and is continuously looking for opportunities for personal and team improvement.**Attractions of the Job**The Security Operations Center is a critical component of the F5aaS (as a Service) Security Portfolio. Our expert security analysts defend a wide spectrum of companies from online fraud, DDoS (Distributed Denial of Service), Application layer, and other security threats.You will work side-by-side with some of the finest security analysts in the world, leveraging the best security products available, defending against attacks in real-time, analyzing industry trends, and innovating new protections against a variety of evolving threats and vulnerabilities.**What will you do?**- Take proactive and reactive steps to mitigate Layer 4-7 security attacks or threats against F5 clients- Analyze large volume network traffic for attack detection- Provide proactive and real-time guidance to customers on network configuration, security protocols, and defensive security response- Document actions taken in incident management systems, knowledge base, or ticketing systems as required- Establish yourself as a trusted security advisor internally and externally- Assist our customers with onboarding and provisioning- Engage and support cross-functional teams- Appropriately manage time and customer issues based on issue severity and business needs- Collaborate with Product Management and Development on requirements and product release activities- Identify, define and implement process and procedure improvements- Ensures documented processes and procedures are relevant and up to date**Minimum Qualifications**- 2+ years’ experience in the Information Security field- Must be able to communicate technical and operational details fluently in English (written and oral)- Excellent customer service skills- Robust troubleshooting and problem-solving ability including, analytical thinking and a strong attention to detail- Experience with global routing and networking technologies (GRE, BGP, ASN routing)**Skills & abilities you'll be improving**:- Ability to excel in a dynamic, challenging, security oriented operations environment- Undaunted by, and quickly capable of, coming up to speed on new and developing technologies- Must be able to relay technical information to customers with different levels of technical competence- Experience supporting corporate customers in production environments, working with relevant technologies- Experience working with Customer Support and Service Management portals, including provisioning, reporting, and configuration- Fundamental Linux skills- Ability to perform log file analysis- Comfortable working with moderate supervision- Ability to develop creative, efficient solutions to complex problems- Expert technical knowledge of, and experience, troubleshooting TCP/IP networks- Detailed protocol analysis using tools such as tcpdump, tshark, and Wireshark- Experience using tools such as Fiddler, HttpWatch, Burp Suite, socat, and netcat- Packet manipulation and crafting using tools such as hping, scapy, and iptables- Traffic generation and replay using tools such as apachebench and tcpreplay**Preferred Qualifications**- Prior SOC or NOC experience- Background in Security Incident Response- Experience in network design and configuration- Information Security/Computer Science degree or equivalent experience- Fluency in additional languages- Familiarity with a programming or scripting language.- Experienced in common enterprise network and routing technologies- Experience with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.)LI-DC1LI-RemoteLI-Hybrid**Equal Employment Opportunity