Cao Manager

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role of**CAO Manager****Role purpose**:Chief Administration Office jobs support projects and/or specialist teams as well as in established BAU teams. Will participate in business activities, supporting Senior Managers with BAU & non-BAU activities, cyclical work pieces such as Annual Reporting and short term initiatives. They are located in BAU teams and would report to a Senior Manager and may have direct reports.**Main activities**:- Assisting with the execution of business initiatives and activities in support of business area aims. Change implementation projects are out of scope- Participate and support in business planning activities which may include financial, technological and resource planning- Contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedback- Support in forums and committees to represent view of business area- Support the development and monitoring of internal governance activities- Investigating and seeking remedies for discrete issues which may be adversely affecting business unit performance- Evaluate and analyse management information relating to external service providers of their provision, monitor their performance and ensure service level agreements are honouredRequirements**Knowledge & Experience**- Bachelor degree required- Proficiency in English- Strong communications skills and stakeholder management, collaboration and influencing skills with experience of positive, challenging interactions- Strong ability to correctly priorities activity, and optimize the pace of delivery- Proficient in the use of MS Word and Excel (proficient use of SQL a plus) for the purposes of creating monthly dashboards that are presented to the governance meetings- Knowledge of MI reporting tools Tableau Desktop and Tableau Prep is a plus.You’ll achieve more when you join HSBC**Issued by HSBC Electronic Data Processing (México) Private LTD