Operations Analyst

hace 3 semanas

Mexico Aditi LATAM A tiempo completo

Reimagine your reality Join Aditi Consulting LATAM as a Operations Analyst and become part of a strategic project for a global leader in rail technology and innovation . You’ll contribute to maintaining and supporting a command-and-control system that ensures the safe and efficient movement of trains across networks, providing full operational visibility and monitoring of critical infrastructure devices. Key Responsibilities Enter, update, and maintain data in CRM platforms (Salesforce or similar) with a strong focus on accuracy and validation. Execute processes while strictly adhering to detailed SOPs (Standard Operating Procedures) and DOAs (Delegation of Authority). Manage daily data quality operations, including uploads, validations, and duplicate clean-up. Provide precise operational support on daily tasks involving high data volumes. Communicate clearly and professionally in writing, particularly when handling tickets or documentation. Coordinate effectively with team members and stakeholders to ensure smooth workflows. Meet SLAs and manage workload efficiently under tight timelines. Required Skills & Experience 2–4+ years of experience in business operations , Salesforce administration , or analytics support . Proven experience with data entry, validation, and maintenance in CRM systems. Strong attention to detail and ability to handle large data volumes. Proficiency in Excel or Google Sheets , including formulas, data sorting, and large dataset organization. Excellent written communication skills and documentation accuracy. Strong time management skills and ability to meet deadlines. Advanced English level (both written and verbal). Hybrid position, once a week at the office: Guadalajara Lo que ofrecemos: Reintegro de gastos por conectividad y certificaciones. ️ Revisiones salariales cuatrimestrales. Participación en proyectos internacionales de alto impacto. Plan de formación anual en plataformas de e-learning. Cobertura médica privada con acceso a atención virtual y presencial. Clases de inglés en horario laboral. ️ Acceso a red de gimnasios y wellness app. After office mensual con créditos para delivery.

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