Data Analyst Senior
hace 4 semanas
**SUMMARY POSITION****DUTIES, RESPONSIBILITIES AND STRATEGIES DEVELOPED****Software Development**- Design, develop, and deploy customized software solutions to automate key processes, including billing and KPI reporting.- Write efficient, maintainable, and well-documented code using modern programming languages such as Python, Java, or C#.- Ensure software solutions are scalable, secure, and capable of handling large volumes of data.**Billing Automation**- Develop a system to automate the billing process for multiple clients.- Integrate data from diverse sources to ensure accurate invoice generation.- Ensure compatibility with U.S.based banking systems for invoice dispatch and payments.- Create customizable billing templates for client-specific requirements.**KPI Reporting and Analytics**- Design and implement real-time dashboards for tracking key performance indicators (KPIs) such as:- Employee absenteeism, tardiness, vacations, and leave tracking.- Shrinkage and workforce utilization.- Performance metrics for employees, supervisors, and client managers.- Ensure data security and compliance with relevant regulations.**Project Management**- Work closely with the Vice President of Operations to align automation initiatives with business goals.- Collaborate with internal teams and stakeholders to gather requirements and ensure successful project delivery.- Document system architecture, workflows, and training materials for end-users.**Continuous Improvement**- Monitor system performance and implement enhancements as needed.- Stay updated with emerging technologies and best practices in automation and reporting tools.**SKILL AND KNOWLEDGE QUALIFICATIONS****Technical Skills**- Proficiency in programming languages (e.g., Python, Java, C#, or similar).- Experience with database systems (e.g., SQL, NoSQL) and ETL processes.- Knowledge of API integrations and data exchange protocols.- Familiarity with financial systems and banking integrations.- Strong background in data visualization tools (e.g., Tableau, Power BI).- Experience in security practices and regulatory compliance.- Knowledge of cloud-based solutions and scalability (AWS, Google Cloud Platform (GCP), Microsoft Azure).- Familiarity with RPA tools (UiPath, Automation Anywhere) and basic financial processes is a plus.- Deep understanding of data structures, algorithms, and best practices in software engineering.**Education & Experience**- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.- Minimum of 3-5 years of experience in software development, automation, or a similar role.- Experience working in a contact center or BPO environment is a plus.**Soft Skills**- Strong problem-solving and analytical thinking abilities.- Excellent communication and interpersonal skills to collaborate with diverse teams.- Ability to manage multiple tasks and prioritize effectively.**Project Management**- Knowledge of project management methodologies (e.g., Agile, Scrum).- Certification in project management (PMP, Scrum Master) is a plus.Tipo de puesto: Tiempo completoSueldo: $24,000.00 - $32,000.00 al mesBeneficios:- Caja de ahorroPago complementario:- Bono de permanenciaTipo de jornada:- Lunes a viernes- Turno de 10 horasLugar de trabajo: Empleo presencialFecha límite para postularse: 31/12/2024
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