Desktop Support Technician
hace 4 semanas
OUR COMPANY:Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more.With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our portfolio of remote positions that can be filled anywhere in the country. We offer the stability of a large corporation with the flexibility of a remote or hybrid career.We continue to build a caring and inclusive company culture and are proud to be certified as a Great Place to WorkWHAT WE OFFER AS A GREAT PLACE TO WORK:- Highly competitive compensation and benefits package- Paid Time Off (PTO) additional to your vacation days- Career development and growth opportunities- Full access to our wellness center and wellness initiatives- Being part of an international organization with high exposure to multiple teams across North AmericaJob Summary:The Desktop Integration Specialist provides technical support, incident and problem management to end users on complex issues regarding computer operations and networks including installations, moves, adds, system status, etc. and basic video and audio-conferencing end user support.Key Responsibilities:- Perform and document installs (moves, adds, and, changes, for personal computer (PC) hardware including PCs, notebooks, printers, LAN connections, telephones and other peripherals.)- Diagnose and resolve complex hardware problems- Resolve difficult problems and issues that may occur during or after installation- Perform complex data backup and data recovery- Identify and determine cause of problems. Initiate action and resolve the problem in a timely manner- Enter ticket, request, or incident information into the approved database or tracking software- Collect data from the database or tracking software. Create queries and design reports using the designated toolsPreferred Qualifications:Education and Experience- Bachelor’s Degree or equivalent experience- 0-2 years of related experienceFunctional Skills- Advanced computer experience in networking and Windows configuration- Ability to resolve problems of a difficult nature using documented work-around procedures- Ability to identify and resolve basic hardware problems by associating customer reported problems and symptoms to pre-established resolutions using standard instructions from the manufacturer- Sophisticated user of PC hardware and peripherals- Demonstrates an ability to resolve problems that may occur during the installation of softwareLI-FB1Integon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M. Best, for financial strength.
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Desktop Support Technician
hace 4 semanas
Tijuana, México NTT DATA A tiempo completo**Req ID**: We are currently seeking a Desktop Support Technician - Field Tech to join our team in Tijuana, Baja California (MX-BCN), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacementand repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Window soperating...
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IT Support Technician: Desktop
hace 2 días
Tijuana, México flex A tiempo completoA leading manufacturing partner is seeking a Technician for IT Support in Tijuana, Mexico. This role involves installing and maintaining desktop and laptop computers, providing technical support for hardware and software, and managing printer supplies. The ideal candidate will have an associate degree or equivalent experience, familiarity with PC systems,...
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IT Support Technician: Desktop
hace 11 horas
Tijuana, México flex A tiempo completoA leading manufacturing partner is seeking a Technician for IT Support in Tijuana, Mexico. This role involves installing and maintaining desktop and laptop computers, providing technical support for hardware and software, and managing printer supplies. The ideal candidate will have an associate degree or equivalent experience, familiarity with PC systems,...
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Desktop Support L1
hace 2 semanas
Tijuana, México Iron Service Global Inc A tiempo completo**Desktop Support L1** **Minimum Experience 1-3 Years of Field Services Technician** **As an Onsite Support Technician, experience in service delivery and End user hardware and software Configuration troubleshooting providing quality services to the end users which includes the following key roles and responsibilities, but not limited to**: **Provide...
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Desktop Support Technician
hace 2 semanas
Tijuana, México NTT DATA A tiempo completo**Req ID**: 294183 We are currently seeking a Desktop Support Technician - Field Tech to join our team in Tijuana, Baja California (MX-BCN), Mexico (MX). Performs basic configuration of deACsktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Window...
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IT Support Technician: End-User Hardware
hace 2 días
Tijuana, México Flextronics - The Flex Company A tiempo completoA leading diversified manufacturing partner in Tijuana seeks an IT Support Technician to manage desktop and laptop hardware, install software, and provide first-line technical support. The ideal candidate will have strong troubleshooting skills and familiarity with various operating systems. This role is essential for maintaining the IT systems critical for...
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IT Desktop Support Technician
hace 3 semanas
Tijuana, México GE Current, a Daintree company A tiempo completoCompany Description**Job Description**:Provide support for the local desktop environment by creating, triaging, escalating or completing requests and issues to support Manufacturing systems / production floor devices (computers, tablets, scanners, label makers etc.) & End Users. This entails activities that cannot be done remotely by the Service Desk. Learn...
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It Desktop Support Technician
hace 7 días
Tijuana, México Current A tiempo completoDescripción del trabajo Company Description. Current (formerly GE Current, a Daintree Company) has unveiled a new brand identity following the historic acquisition of Hubbell's Commercial & Industrial (C&I) Lighting business. The enterprise brand unites the companies under a single identity with one purpose: To deliver the innovation customers require, with...
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IT Support Technician
hace 2 días
Tijuana, México Flextronics - The Flex Company A tiempo completoWorkday Career Site Cookie Notice* **Optional** : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use **pixel tags or scripts**...
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Desktop Support Technician
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completo**OUR COMPANY**: Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more. With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our...
