Contest & Incentive Analyst

**Contest & Incentive Analyst**:- Marketing & Sales (MS)- Santa Fe General Office**Detalles del empleo**WHO WE ARE:Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has always fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles or a smart world that help people move more safely, confidently and freely. To do this, we are investing in technology, and businesses focusing on micro-transit, commercial solutions for fleet customers, enhancing the vehicle ownership experience and developing the Transportation Mobility Cloud, which will host mobility-related solutions.- THE ROLE:The C&I (Contest & Incentive) analyst position will be responsible for administration of VM (Variable Marketing) programs including program loading, Regional support, Dealer interface and ESP administration.OUR IMPACT:**Program Loading**- _ Upload variable marketing programs into ISIS and assist analysts with questions_- Implementation and management of variable marketing programs (retail & fleet)- Provide ideas and test new programs before implementation- Input and update of GOaLS (Global Ordering and Logistics System) tables for active Fleet programs- Identify, interface and resolve system related issues with various I.T. Support Teams**Regional Support**- _ Partner collaboratively to assist in developing programs_- Process Off-Invoice discounts in QAD including Annual Sales Objective (ASO)- Research and reconciliation of VIN lists of Hit and Win and Volume Programs calculations- Conduct training and provide job aids (such as, Smart VINCENT training) as needed**Dealer Interface**- _ Research dealer exception requests and create miscellaneous payments_- Assist dealerships with inquiries regarding payments, chargebacks and program guidelines**ESP (Extended Service Plan) Administration**- _ Run weekly ESP report and provide to vendor for warranty registration_- Coordinate and run monthly ESP meetings with regional personnel- Update and distribute ESP registration list**Miscellaneous**- _ Research and make recommendations regarding dealer and program issues_- Lead in the testing of new system requests and the yearly disaster recovery testing- Identify actions to further improve effectiveness of C&I processes- Distribution of stored value cards to the appropriate market- Research and resolve stored value card issues as they arise (i.e., lost, stolen cards)WHAT YOU’LL NEED:**Language Requirement**: This position will have daily interaction with Documents, systems and business partners and customers all in English. Complete fluency in reading, writing and speaking English is mandatory.**Primary Skills Required**: Detail and process oriented. Strong customer handling skills. Ability to troubleshoot and analyze problems with little or no supervision. Ability to communicate effectively with multiple team members and work in a fast-paced group. Ability and willingness to learn Ford proprietary computer systems.**Additional Skills Preferred**: Knowledgeable in all MS Office software, including Word, Excel and PowerPoint. Demonstrated auditing and process improvement skills/mindset.**Experience Required**: A minimum of 3 years working experience, preferably within the automotive sector.**Additional Experience Preferred**: Field sales or dealer channel experience a plus.COMPANY DESCRIPTION:- DISCLAIMER:Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.FordMortor**Id. de solicitud asignado automáticamente**- 62415BR**Nível Idioma Inglés**- Avanzado**Disponibilidad para viajar**- No**Rotación de turnos**- No**Tipo de Contratación**- GSR