Warehouse Syupervisor

**About Nysonian Solutions**Nysonian Inc. is an American conglomerate employing over 50 team members across 7countries, with 1.3 million customers across industries. We have local operations in the USAand Canada, primarily focusing on e-commerce sales with brands in Travel, Health, and Fitnessniches that are on the verge of becoming the next big thing in the global marketWith explosive growth in company revenue, we believe that people are the foundation of everysuccessful and healthy business. We invest in our people's growth because, without it, thecompany's growth is never sustainable. With us, you will feel at home and be motivated togrow as a whole together.The company is at the cutting edge of technology and innovation, striving to provide consumerswith the best products and utilizing technology to make efficient growth. We are experts in thefields we operate in, investing in training, science, innovation, and technology, and affordingour employees opportunities for growth and development.**Job Summary****Key Responsibilities****Order Fulfillment & Operations**- Supervise daily operations related to order picking, packing, labeling, and shipping.- Monitor and maintain SLAs for order processing and dispatch timelines.- Manage real-time order volumes using e-commerce logistics platforms and dashboards.**Inventory Management**- Oversee inbound receiving and put-away of products from suppliers or cross-docks.- Maintain real-time inventory accuracy in WMS/e-commerce platforms (Shopify, Magento, etc.).- Conduct regular cycle counts and investigate discrepancies.**Team Supervision**- Lead a team of warehouse associates (pickers, packers, loaders) across multiple shifts.- Recruit, onboard, and train new staff on warehouse and e-commerce tools.- Schedule and monitor labor productivity to meet peak volumes (e.g., Hot Sale, Buen Fin).**Process Optimization**- Identify bottlenecks and propose workflow improvements in packing, sorting, or slotting.- Collaborate with IT or systems teams to automate routine processes.- Use data from dashboards and KPIs to improve warehouse throughput.**Safety & Compliance**- Ensure compliance with NOM safety standards and LFT (Ley Federal del Trabajo).- Implement ergonomic best practices and ensure use of PPE.- Report incidents and lead safety training sessions.**Customer & Vendor Coordination**- Liaise with customer service to resolve fulfillment issues or returns.- Coordinate with third-party couriers (e.g., Estafeta, DHL, Mercado Envíos) for pickup scheduling.- Support returns processing and restocking workflows.**Qualifications****Required**- Bachelor’s degree in Logistics, Industrial Engineering, Business Administration, or related.- Minimum 4 years of warehouse or fulfillment experience, with at least 1 year in e-commerce.- Knowledge of WMS and e-commerce platforms (e.g., Shopify, WooCommerce, Odoo, NetSuite).- Spanish fluency required; basic English preferred for communication with tech and vendor teams.**Preferred**- Experience with last-mile logistics, fast-pick environments, or seasonal ramp-ups.- Lean/Kaizen or Six Sigma experience is a plus.- Data literacy - able to use Excel, Google Sheets, and BI dashboards to make decisions.**Working Conditions**- Work is based in a high-volume e-commerce fulfillment center.- Requires flexibility during peak periods (e.g., Black Friday, Christmas, flash sales).- Physical requirements: standing, lifting up to 25 kg, working in a fast-paced environment.**Compensation & Benefits**- Competitive salary with performance bonus potential.- Legal benefits (IMSS, vacation, aguinaldo) per Mexican labor law.- Optional benefits: food vouchers, transportation allowance, private medical coverage.**Job Types**: Full-time, PermanentPay: $20,000.00 - $30,000.00 per month**Education**:- Bachelor's (preferred)**Experience**:- warehouse supervisor: 4 years (preferred)**Language**:- English (preferred)Work Location: In person