Manager, Payroll Client Services
hace 3 semanas
**About Remote**:**All of our positions are fully remote. You do not have to relocate to join us****About Remote**:**All of our positions are fully remote. You do not have to relocate to join us****What this job can offer you**:- Act as a primary point of contact for all questions related to employees payroll runs.- Provide companies and employees support on all Payroll related questions and address their potential issues.- Collaborate closely with Customer experience, Payroll Operations, Benefits, Tax and Finance teams to provide best in-class support to our clients and ensure answers are provided within strict SLAs.- Manages existing relationships with payroll, accounting and benefits service providers.- Developing and maintaining knowledge, documentation and FAQs on Payroll.**What you bring**:- Payroll team management experience, advanced knowledge in one or more countries is a plus- Strong experience in a customer-facing role.- Knowledge of payroll best practices.- Problem-solving abilities with great communications skills.- Ability to adapt to a fast-paced, international work environment with a passion for making an impact.- Is a productivity geek and will constantly think of ways to improve and speed up their work.- You write and speak fluent English.**Practicals**:- **You'll report to**: Snr Manager, Payroll Client Services- **Team**: Global Payroll Team- **Location**: The person is able to support both EMEA and AMER regions so it's crucial they can work between 12pm and 10pm UTC with a flexibility of +or- 2 hours- **Start date**: As soon as possible**Remote Compensation Philosophy**:Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.**Benefits**:**How you'll plan your day (and life)**:You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your **life-work balance** is important and you will be encouraged to put yourself and your family first, and fit work around your needs.**Application process**:- Interview with recruiter- Interview with Manager, Payroll & Benefits Client Services- Interview with Director of Payroll & Benefits Experience**How to apply**:Please fill out the form below and upload your CV with a PDF format.See how to convert your CV to PDF here.If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.**Benefits**:**How you'll plan your day (and life)**:You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your **life-work balance** is important and you will be encouraged to put yourself and your family first, and fit work around your needs.**How to apply**:Please fill out the form below and upload your CV with a PDF format.See how to convert your CV to PDF here.If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
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