IT Specialist
hace 14 horas
**Requirements**:- Career completed in Systems Engineer or Computer Science Degree- Advanced English (Necessary)- Minimum experience of 3 years in IT- Proactive- Service attitude- Teamwork**Responsibilities**:- Actively participate in market events organized for the company- Installation and configuration of PC, lap top and peripheral devices (printers, scanners, etc.)- Installation and configuration of IP and analog telephones (conventional telephones, faxes, etc.). and mobile telephones (cellphones, smartphones, GPRS / UMTS data cards, etc.)- Support in all issues of active and passive networks- 1st level maintenance of all IT services- Maintenance of IT inventory database- Handling questions and error messages of any kind with the collection and classification in the IT service management tool- Monitor and change backup tapes in case of local backup infrastructure- Provide support to users in all information technologies, mainly in the client area (PC, laptops, mobile devices, printers, smart phones, mobile phones, telephones, client software)- Initial analysis of error messages and questions, solving short-term problems, answering simple questions, and implementing workarounds- Coordination between users and technical support units (2nd and 3rd level).- Attend to user requirements and change requests for all client hardware and software issues- Verify compliance with fair use regulations in cooperation with second level support- Implementation of client software as part of the first level activities.- Proactively inform users about technical failures and operational report.- Use, create and update operating manuals, instructions and checklists, as well as the IT knowledge base- Plan, organize, prepare, and provide training for customer hardware, software, and communication devices**We offer**:- Law benefits- Saving fund- Christmas bonus- Grocery vouchers- Major and minor insurance- Life insuranceTipo de puesto: Tiempo completoSalario: $1.00 al mesHorario:- Turno de 10 horas
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IT Specialist
hace 14 horas
Santa Catarina, México Fronius México A tiempo completo**Requirements**: - Career completed in Systems Engineer or Computer Science Degree - Advanced English (Necessary) - Minimum experience of 3 years in IT - Proactive - Service attitude - Teamwork **Responsibilities**: - Actively participate in market events organized for the company - Installation and configuration of PC, lap top and peripheral devices...
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IT Specialist
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Santa María, México Centris A tiempo completoCentris,is a U.S. headquartered customer contact hub offering bilingual (English & Spanish) call center, back-office, and support services with three nearshore locations. Headquartered in Texas, Centris has become one of the most rapidly growing inbound customer service hubs in Mexico with locations in Monterrey and Aguascalientes. We are looking for an IT...
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