Senior Account Manager

hace 1 mes

baja california, México Nexeo Plastics A tiempo completo

Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more. Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers.

Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.

Basic Purpose

Remote - Located in Northwest Tijuana, Mexicali or Hermosillo. The Sr. Account Manager position is responsible for delivering profitable growth in a defined territory by providing solutions to current and prospective customers. The role is accountable for achieving volume, revenue, and margin growth targets by growing Nexeo’s share with existing and new customers through the sale of product and service offerings.

This role will report to the Regional Sales Director – Northwest Region and is expected to provide a mix of strategic and tactical solutions in a business-to-business selling environment. In the position, the focus will be on acquiring, penetrating, managing, and retaining customers by building strong customer relationships. As a Sr. Account Manager, the person will be performance-driven with a dedication to achieving team goals critical to the success of the overall business.

Description of Primary Responsibilities

  • Territory Planning: Understands territory environment, current accounts, prospects, competitors, and suppliers.
  • Account Planning & Customer Knowledge: Understands customer objectives, needs, and profitability drivers.
  • Ownership & Performance Focus: Takes responsibility for and ownership of territory.
  • Coordination & Leadership: Develops relationships within Nexeo and within the customer organization.
  • Market Knowledge: Keeps up-to-date and informed on the market, industry, and regulatory issues.
  • Technical Knowledge: Identifies technical needs of customers. Ability to communicate and build customer technical relationships to drive growth.
  • Value Proposition: Understands and sells entire value offering from Nexeo.
  • Communication: Presents to customers with awareness of customer context.
  • Negotiations & Solution Agreement: Has sound judgment and problem-solving skills to create win-win solutions.
  • Implementation Management: Reacts to additional customer demands and needs.
  • Sales Administration: Has command of MS Office and CRM.
  • Pipeline and Quotation Management: Manages pipeline proactively, recognizing customers' stage in the decision cycle.

Minimum Requirements (Education, Experience & Skills)

  • Bachelor’s degree; in engineering or chemistry, business, or similar field preferred.
  • 5-8 years of plastics distribution sales or related industry experience is preferred.
  • Bilingual (English and Spanish) is required.
  • Willingness to travel 50%.
  • Highly adept at prospecting and customer acquisition.
  • Proven track record of delivering consistent and long-term growth.
  • Ability to build relationships and resolve customer complaints or concerns.
  • Experience working in a team-oriented collaborative environment.
  • Proficient with Microsoft Word Suite, SAP, CRM/ERP systems, and Salesforce preferred.
  • Use logic and reasoning to identify alternative solutions, conclusions, or approaches to problems.
  • Ability to communicate effectively verbally and written.
  • Establish and maintain interpersonal relationships with internal and external customers.
  • Ability to multi-task and work in a fast-paced environment.
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