Sales Support Representative Freight Forwarding

hace 4 semanas

Guadalajara, México OEC Group A tiempo completo

OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth, and so much more**Who you are**:- An experienced professional with 1-3 years of experience supporting Account Executives in a B2B environment.- You have knowledge of quoting customers, the sales cycle, and CRM system.- Freight experience is a plus but not a requirement**About Us**Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more.**What you'll be doing**:Essential Duties and Responsibilities include the following (other duties may be assigned):- Provide sales support by issuing quotes on international trade lanes for existing and potential clients on services including spot rates, tenders, rate matrices, and more through the assistance of an Account Executive.- Generate daily, weekly, monthly, quarterly, and annual sales reports.- Coordinate with Account Executive(s) to generate new leads/quotations and improve/optimize their sales process.- Develop presentations for Account Executive(s) to present to potential customers.- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.- Create, maintain, and enter information into databases.- Support in the organization and maintenance of relationships throughout OEC Group’s portfolio.- Schedule and confirm appointments for clients, customers, or supervisors.- Enter information pertaining to potential leads and current customers in the active CRM, Sugar.- Collaborate with Operations teams on an as-needed basis for alternate options, rate discrepancies, etc.**_ Work Schedule_**GDL Office 9:00 am-6:00 pm EST (NY Time Zone)**_Qualifications_**:- Freight Forwarding experience/strong knowledge of the industry- Excellent communication skills in English- Customer and goal-oriented- Ability to work in a fast-paced environment**_Perks & Benefits of OEC Group_**- Law benefitsAfter successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:- Full Health Insurance Premium (Medical and Dental)- Vacation Days- Personal Days- Floating Days.- Monthly Food Vouchers- Savings Fund- Annual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonusOEC Group is an Equal Opportunity Employer.yuToI2RqyH

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