Vice President Operations Manager
hace 3 semanas
HSBC is seeking a highly skilled and experienced Vice President Operations to join our team. As a key member of our operations team, you will be responsible for overseeing the post-trade support activities, including collateral transaction processing, monitoring, and aiding collateral settlement, back office vs back office reconciliation, contract compare, investigation, and remediation of position/cash imbalances, as well as fails management and settlement escalations.
Key Responsibilities:- Manage oversight for trade monitoring, collateral, and settlement operations for US businesses.
- Lead investigation and resolution of failing transactions for US businesses.
- Act as a point of contact for the trading desk, monitoring exceptions in trade life cycle, break resolution, and escalation liaison with internal departments.
- Act on escalated communications with clients for equity trades.
- Act on any escalation to management or trading desk to protect the firm against risk exposure.
- Act as an escalation contact and resolve settlement issues and collateral disputes.
- Review and ensure that risk and control framework and escalation procedures are adhered to.
- Drive process efficiencies to improve service quality.
- Engage and build strong business and operations management relationships.
- Drive overall business objectives.
- Work in collaboration with the team to resolve issues.
- Achieve set performance benchmark and target for each year.
- Continuous increase of process knowledge through cross-training.
- Engage with onshore business partners in communicating issues and/or escalations.
- Liaise with external clients in order to resolve issues and/or answer queries.
- A degree in Business or Finance would be preferred.
- 3-5 years of investment banking experience would be recommended.
- Proven track record in people management and running global teams. Experience of 3-5 years is required.
- Understanding of Asian and European Markets for Settlements Operations.
- A firm understanding, supported by accreditation of LEAN and 6 Sigma methodologies.
- Strong understanding and knowledge of Equity products is preferred.
- Able to demonstrate adequate understanding of front-to-back trade lifecycle process, stock lending product, operational risks, procedures, and controls.
- Familiar working knowledge of associated technology.
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