Vice President Operations Manager

hace 3 semanas


distrito federal, México HSBC A tiempo completo
Job Title: Vice President Operations

HSBC is seeking a highly skilled and experienced Vice President Operations to join our team. As a key member of our operations team, you will be responsible for overseeing the post-trade support activities, including collateral transaction processing, monitoring, and aiding collateral settlement, back office vs back office reconciliation, contract compare, investigation, and remediation of position/cash imbalances, as well as fails management and settlement escalations.

Key Responsibilities:
  • Manage oversight for trade monitoring, collateral, and settlement operations for US businesses.
  • Lead investigation and resolution of failing transactions for US businesses.
  • Act as a point of contact for the trading desk, monitoring exceptions in trade life cycle, break resolution, and escalation liaison with internal departments.
  • Act on escalated communications with clients for equity trades.
  • Act on any escalation to management or trading desk to protect the firm against risk exposure.
  • Act as an escalation contact and resolve settlement issues and collateral disputes.
  • Review and ensure that risk and control framework and escalation procedures are adhered to.
  • Drive process efficiencies to improve service quality.
  • Engage and build strong business and operations management relationships.
  • Drive overall business objectives.
  • Work in collaboration with the team to resolve issues.
  • Achieve set performance benchmark and target for each year.
  • Continuous increase of process knowledge through cross-training.
  • Engage with onshore business partners in communicating issues and/or escalations.
  • Liaise with external clients in order to resolve issues and/or answer queries.
Requirements:
  • A degree in Business or Finance would be preferred.
  • 3-5 years of investment banking experience would be recommended.
  • Proven track record in people management and running global teams. Experience of 3-5 years is required.
  • Understanding of Asian and European Markets for Settlements Operations.
  • A firm understanding, supported by accreditation of LEAN and 6 Sigma methodologies.
  • Strong understanding and knowledge of Equity products is preferred.
  • Able to demonstrate adequate understanding of front-to-back trade lifecycle process, stock lending product, operational risks, procedures, and controls.
  • Familiar working knowledge of associated technology.
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