Technical Account Manager
hace 3 semanas
Technical Account Manager - LATAM (Remote) Join to apply for the Technical Account Manager - LATAM (Remote) role at dLocal . About dLocal dLocal enables the biggest companies in the world to collect payments in 40 countries across emerging markets. We help global brands increase conversion rates and simplify payment expansion. As a payments processor and merchant of record, we facilitate market entry for our merchants into fast-growing emerging markets. Join our global, remote-first team of over 1000 members from 30+ nationalities. We offer a flexible culture with travel, health, and learning benefits. Working with us means impacting millions daily and thriving in a challenging, customer-centric environment. Role Overview We seek a Technical Account Manager responsible for managing all technical aspects of customer relationships, serving as the first contact for merchants, and guiding them to optimal solutions. You will collaborate closely with Sales, Account Management, Product, and Development teams to ensure customer success. Key Responsibilities Provide high-quality technical support during onboarding and ongoing operations, ensuring customer satisfaction and strengthening relationships. Develop deep product and technical knowledge to assess and ensure quality for customers. Maximize company revenue through strategic customer engagement. Expand existing customer relationships with new products and operational development. Analyze technical and business needs of prospects to develop tailored solutions. Collaborate with Product and Engineering teams to customize products for clients. Manage customer expectations and lead them toward satisfaction. Build and maintain strong, long-term technical relationships. Oversee product integration and ramp-up processes for success. Required Skills and Qualifications Bachelor’s degree in Engineering or Computer Science. At least 7 years of relevant experience. Experience with APIs and ability to explain technical concepts to third parties. Fluent in written and spoken English. Proficiency in SQL. Experience delivering client-focused, tailored solutions. Passion for customer success and understanding client needs. Excellent interpersonal, communication, analytical, and problem-solving skills. Strong organizational skills to manage multiple projects. Payments industry experience is a plus. Knowledge of additional languages is a plus. What We Offer Remote work flexibility from anywhere or our global offices. Flexible schedules driven by performance. Dynamic fintech environment fostering creativity. Referral bonus program. Access to Premium Coursera subscriptions for learning. Free language classes (English, Spanish, Portuguese). Monthly social budget for team activities. Opportunity to work remotely from anywhere in the world with dLocal Houses. For non-IT roles in Montevideo, 55% office attendance required. Next Steps Our Talent Acquisition team is committed to providing a positive candidate experience. We will review your CV and keep you updated via email. For more information about dLocal, visit our webpage, LinkedIn, Instagram, or YouTube. Additional Details Seniority level: Not Applicable Employment type: Full-time Job function: Sales and Business Development #J-18808-Ljbffr
-
Technical Account Manager
hace 1 semana
WorkFromHome, México Transmit Security A tiempo completoTechnical Account Manager Join Transmit Security as a Technical Account Manager and help businesses build secure, trusted end‑to‑end digital identity journeys. About the Role As a Technical Account Manager you will build key technical and business relationships, enable customers to fully leverage the Transmit platform, and deliver world‑class customer...
-
Technical Account Manager
hace 2 semanas
WorkFromHome, México Yuno A tiempo completoTechnical Account Manager Remote, LATAM, Full Time, Individual Contributor, 2 years of experience About Yuno Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Founded by experts in the payments and IT industries, Yuno has built a high‑performance payment orchestrator...
-
Technical Account Manager
hace 3 semanas
WorkFromHome, México Medium A tiempo completoAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout...
-
Remote Technical Account Manager — Payments Platform
hace 3 semanas
WorkFromHome, México Medium A tiempo completoA fintech startup is looking for a Technical Account Manager to support merchants post-launch. You will monitor technical health, handle incidents, and aid merchants with their technical needs. Ideal candidates have 3+ years in account management or support, strong technical skills in payment ecosystems, and are fluent in Spanish and English. The role offers...
-
Remote Technical Account Manager – Payments Platform
hace 4 semanas
WorkFromHome, México Medium A tiempo completoA dynamic payments startup in Mexico City seeks a Technical Account Manager. You will be the primary technical contact for merchants, ensuring operational stability and satisfaction. Key responsibilities include monitoring technical health, managing incidents, and collaborating with teams on improvements. The ideal candidate has 3+ years of experience in...
-
Technical Account Manager
hace 3 semanas
WorkFromHome, México Transmit Security A tiempo completoTransmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce. If you thrive in a dynamic...
-
Remote LATAM Technical Account Manager
hace 1 semana
WorkFromHome, México Hopper A tiempo completoA leading travel tech company is seeking a Technical Account Manager to serve as a primary technical contact for multiple strategic partners, ensuring effective communication and support for technical inquiries. This role emphasizes problem-solving, analytical skills, and collaboration with different internal teams. The ideal candidate will have experience...
-
Technical Account Manager
hace 4 semanas
WorkFromHome, México Okta A tiempo completoGet to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
-
Remote LATAM Technical Account Manager
hace 1 semana
WorkFromHome, México Hopper A tiempo completoA leading travel tech firm in Mexico is seeking a Technical Account Manager who will serve as a primary technical point of contact for strategic partners. This role involves validating technical issues, collaborating with cross-functional teams for process improvements, and ensuring partner inquiries are addressed promptly. Candidates should possess strong...
-
Technical Account Manager
hace 4 semanas
WorkFromHome, México Yuno A tiempo completoRemote, LATAM, Full Time, Individual Contributor, 2 years of experience Who We Are Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries, Yuno has built a high-performance payment...
