Product Sales Support Sr Manager

hace 2 semanas

Tlahuac, México Citi A tiempo completo

**Responsibilities**:- Monitors and ensures accurate execution for sales and client request to the team.- Participates in initiatives to improve client and account management process.- Maintains MIS to track end-to-end process for tracking turnaround times of deliverables from team.- Assists in Client Onboarding and monitor smooth process for account opening, documentation and ensure all required documents are well collected, verified, stored and provide clients with feedback on onboarding status.- Works with Account Control team to ensure regulatory reviews of all clients are performed.- Partners with Credit Risk Officers to ensure that all client review materials are in place and completed.- Ensures service engagement is a satisfying experience for clients through ensuring sincere, timely and effective completion of client’s service requests.- Effectively manages risk and foster an environment that is knowledgeable about risk, abides by risk guidelines & controls.- Collaborates with your other regional counterparts to achieve a global, regional or product consistent framework for the services provided.- Leads process Improvement through innovation and transformation projects.**Qualifications**:- Bachelors Degree or Equivalent Financial Services Experience with 5 + years managerial/sales supervisory experience.**Education**:- Bachelors degree, potentially Masters degreeThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.El Gerente Senior de Apoyo Ventas Equipo de Control de Wealth Management require llevar a cabo funciones de Fraud Manager. Es responsable de la gestión de fraude interno y externo para los segmentos de Wealth Management, principalmente Patrimonial, Privada y AcciTrade. Establece relaciones con las áreas del Negocio para conocer el funcionamiento de los productos y servicios, los objetivos y las iniciativas, a fin de identificar los riesgos, evaluar los controles y generar iniciativas dentro del apetito de riesgo definido por el mismo. Asimismo, el papel del Fraud Manager es el de participar activamente en la evaluación de riesgos, haciendo un análisis exhaustivo de los procesos end to end, para coadyuvar a minimizar el riesgo de fraude. El impacto de esta función es relevante para el negocio, ya que es responsable de la evaluación de los riesgos inherentes en los procesos.La posición requiere conocimiento solido en servicios de inversión, instrumentos financieros, fondos de inversión y procesos operativos bancarios.Se debe tener fortalezas en comunicación efectiva, liderazgo, organización de temas complejos, diseño de procesos, poder manejar diferentes temas de forma simultánea asignando prioridades en función de criticidad e impacto a negocio.- **Job Family Group**:Commercial and Business Sales- **Job Family**:Commercial Sales Support- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

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