Head - Customer Experience and Support, Amazon Financial Services Operations

DESCRIPTIONAbout the RoleKey job responsibilitiesStrategic Customer Experience- Own and optimize the customer support strategy for Financial Services, aligning with Amazon's customer experience and business goals- Act as the primary point of contact between Customer Support and key stakeholders including Risk, Collections, Product Management, Operations, and...

Bachelor's Degree in Business Administration, Finance, Tech, Customer Experience or related field - 8+ years of experience in Customer Experience / Support Program Management - Excellent analytical and problem-solving skills - Strong negotiation, influencing and stakeholder management skills - Advanced proficiency in data analysis and visualization tools -...

About KLARLet’s start with the basics! Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn’t have a bank account. We offer a rich set of products across our debit and credit offers and the future is...

DESCRIPTIONAt Amazon, we are working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering millions of packages each day and fulfilling customer orders from all over the world. Amazon is seeking a Financial Analyst to support critical functions for Transportation and our rapidly expanding internal delivery...

DESCRIPTIONThe Amazon Device Services organization is hiring a Software Development Engineer to help us build cross-platform software to enable the seamless launch, provisioning and management of devices. The team is responsible for building solutions that enable Device Operations and Supply Chain end-to-end: from product design and component sourcing,...

Job summary ABOUT US If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: - Learn and use...

At Amazon, we are working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering millions of packages each day and fulfilling customer orders from all over the world. Amazon is seeking a Financial Analyst to support critical functions for Transportation and our rapidly expanding internal delivery operation,...

DESCRIPTIONAre you interested in joining a team focused on increasing the adoption of Amazon Web Services by developing enterprise accounts in Mexico? Do you have the business acumen, executive relationships, and technical expertise to help position Amazon as a key technology platform provider? As an Account Manager for Financial Services Sector accounts,...

Bachelor’s degree in computer science or related engineering discipline, or equivalent experience - 8+ years of relevant experience in enterprise IT, consulting, and/or engineering/development - Experience with engaging deeply with C-level executives to define and execute enterprise-wide transformation programs - Experience with identifying opportunities...

DescriptionAre you interested in joining a team focused on increasing the adoption of Amazon Web Services by developing enterprise accounts in Mexico? Do you have the business acumen, executive relationships, and technical expertise to help position Amazon as a key technology platform provider?As an Account Manager for Financial Services Sector accounts, you...