Delivery Manager

hace 1 semana

Ciudad de México, Ciudad de México NTT Data A tiempo completo

Req ID: 316121

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Director to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Delivery Manager / Test Manager

The Delivery Manager/ Test Manager will collaborate with development, sales, account management, infrastructure and product teams to ensure new customers have a seamless implementation process. Responsibilities include driving project schedules from design to release, informing clients, and managing production launches. You will be managing client implementations.

Responsibilities:
  • Work with stakeholders to groom the backlog.
  • Ensure estimates are done on the backlog items by working with the dev team.
  • Use the estimates along with priorities from stakeholders to schedule work and build a project roadmap.
  • Report on all active project status on a regular cadence and in a comprehensive and professional format.
  • Assist the development managers and development team to unblock blockers where possible or ensure those are communicated very clearly to stakeholders if they are out of control.
  • Ensure all parties involved in a project are always fully aware of all necessary details, dates, priorities and statuses.
  • Ensure that the project targets are met within the project timeline and costs and monitor and control all stages of the project life cycle.
  • Improve process input, streamline workflows and project management tools.
  • Support on the resolution for any impediment identified in the operation.
  • Interact with the managers and responsible for each area that NTT attend.
  • Ensure demand for each area has been assigned to the teams in the 30/60/90 period according to the contract.
  • Ensure the compliance with the SLAs defined in contract.
  • Identify and propose improvements to the testing process.
  • Attend the weekly meetings with clients.
  • Report on the progress overall the areas to client.
  • Ensure the updating of the indicators and metrics for the areas in charge.
  • Prepare the monthly presentation for the monthly testing committee.
  • Gather the information and prepare the report for invoice the services.
Basic Requirements:
  • Bachelor's Degree or equivalent.
  • Work experience as a Delivery Manager / Test Manager / Testing Program Manager.
  • Technical Background and experience with different SDLC methodologies including Agile.
  • ISTQB Foundation Level Certification.
  • ISTQB Advanced Level Certification (desirable).
  • Tenacious, self-starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill them into actionable project plans.
  • Bilingual in both English and Spanish preferred.
  • Hands-on experience in functional testing, Mobile, Web, and clear understanding in Automation testing and performance testing.
About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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