Collections Team Lead

**Responsibilities**:- Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals.- Assist manager with coaching a team of approx 35-45 representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery of...

A leading financial institution in Monterrey is seeking a Collections Manager to lead a team, ensuring operational excellence and client satisfaction. This role involves managing team projects, resolving discrepancies, and developing staff while meeting financial goals. Candidates should have 5-8 years of experience in collections, adept decision-making...

**We’re Hiring! | Accounts Receivable Team Lead** Location: Monterrey Monday to Friday, 7:00 a.m. to 4:00 p.m. **What will you do in this role?** Lead and develop the Accounts Receivable (AR) team to achieve departmental goals Conduct performance evaluations and provide ongoing coaching and development Oversee daily AR operations: invoicing, collections,...

**We’re Hiring! | Accounts Receivable Team Lead**Location: MonterreyMonday to Friday, 7:00 a.m. to 4:00 p.m.**What will you do in this role?**Lead and develop the Accounts Receivable (AR) team to achieve departmental goalsConduct performance evaluations and provide ongoing coaching and developmentOversee daily AR operations: invoicing, collections,...

Blue Yonder Title: Team Lead - ITG Other comparable titles: ServiceDesk lead, Support lead. Overview The service desk lead is responsible for ensuring that the service desk team delivers flawless customer service by resolving issues or by request fulfilment adhering to service level agreements and overseeing the day-to-day operations of their team, which...

**We’re Hiring! | Accounts Receivable Team Lead** Location: Monterrey Monday to Friday, 7:00 a.m. to 4:00 p.m. **What will you do in this role?** Lead and develop the Accounts Receivable (AR) team to achieve departmental goals Conduct performance evaluations and provide ongoing coaching and development Oversee daily AR operations: invoicing, collections,...

Client: Our client is a leading provider of technology-enabled services.Project overview: The project's technology-driven services establish the quality, efficiency, and value benchmark in the insurance industry. With a unique blend of people, technology, and expertise, the project consistently handles millions of insurance transactions annually for its...

_** TEAM LEAD **_**REQUIREMENTS**:- ADVANCED ENGLISH ( B2 - C2 )- EXPERIENCE AS A CALL CENTER SUPERVISOR- KNOWLEDGE ABOUT METRICS- SCHOOL CERTIFICATE**WORK ON SITE ( MONDAY TO FRIDAY )**OFRECEMOS:- PRESTACIONES DE LEY- SEGURO DE GASTOS MEDICOS MAYORES- SEGURO DE VIDA- AGUINALDO 15 DIAS- 15 DIAS DE VACACIONES- CURSOS Y CERTIFICACIONES- UTILIDADES- VALES DE...

PURPOSEThe Team Lead serves as the third level escalation point for all customer billing and invoice issues. Serves as the liaison between the customer, our sales team and all other internal departments. Focuses on maintaining good rapport with customers and provides additional support to the team of Collectors. Actively monitors and resolves large past due...

The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying...