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Customer Service Agent

hace 1 mes


Tijuana, México North American Production Sharing A tiempo completo

**Summary**:- General Information- File N°- Date- 44762.0- Client- Seccion 1 Vuori- Department- Customer Service- Requested Position- Customer Service Agent- No. Vacancies- 1.0- General Funcions-- Subordinates- No- Positions- No. People- Reports to- Luis Lopez- Position- Coordinador CS- Phone - Reason for vacancy- Replacement- Replaces/Covers for- # Emp- Name:- Ricardo Chavez- Contract- Requirements- Type- Permanent- Gender- Indistinct- Traveling- No- Duration- Indefin- Age- 20.0- to- 65.0- Own Car- No- Intern Weekly aid- US VISA- No- Driver Licence- No- Form of payment- Payroll- Other- Years of experience- Negociable- Confidential Position- No- Medical Examination Required- Choose- Other- Professional Information- Schedule- Education Level (options)- 1.0- Collage -Preferably- 2.0- Shift- Choose an item- Unfinished Education Acceptable- Yes- 8.0- 00- Certifications- to- 1.0- 18.0- 00- 2.0- Position pays overtime?- No- 3.0- Position will rotate shift?- No- 4.0- Speficy conditions of rotation:- Language- 1.0- English- Advanced (90%)- 2.0- Other- Choose an item- Salary Information- Internal Salary Range- Additional Benefits- 669.0- to- 669.0- Punctuality Bonus- Yes- Transportation Bonus- No- Attendance Bonus- Yes- Gas Bonus- Sugested Market Range- Food Coupon- Yes- Savings Fund- 669.0- to- 669.0- Vacation Days (1st year)- 8.0- Xmas Bonus Days- 17.0- Vacations Premium- Benefit Table Code- Authorized Salary Range- Health Insurance- Choose- Relocation- 669.0- to- 669.0- Life Insurance- Life Insurace Coverage- Choose- Other:- Position Level- Choose an item- Indexation Policy- Choose- Indexation- Choose an item- Exchange Rate- Technical Skills- Competences- Software/Machinery/Norm- Knowledge As- Level- Select 5 main competences for this position- Computer- User- Advanced- 1.0- Team Work- MacOS - preferably- User- Basic- 2.0- Customer Service- Shopify- User- Intermediate- 3.0- Emotional Intelligence- Kustomer- User- Intermediate- 4.0- Communication- Choose an item- Choose an item- 5.0- Ethics- Requested by:- Authorized by:- Received by:- Date & Signature- Date & Signature- Date & Signature**Listas (No mover)**:- .0- .0- Permanent- 1.0- Temporary- 2.0- Communication- Internship- 3.0- Leadership- 4.0- No- Tolerance to pressure- Basic (50%)- Yes- 5.0- Basic- A- Team Work- Intermediate (70%)- No- Intermediate- B- Personnel development- Advanced (90%)- Advanced- C- Customer Service- D- Results oriented- Direct- Binational- Emotional intelligence- Leads / Technicians- Morning- Planning and organization- Administrative- English- Junior School- Night- Delegation- Supervisor- Japanese- High school- Mixed- French- Follow up and control- Manager- Italian- Technical career- German- Judgment- Korean- University- Japanese- Decision making- German- Masters- 0.0- 00- Italian- Problem analysis- PHD- 1.0- 01- Portuguese- Ethic- Payroll- 2.0- 02- Mandarin- Check- 3.0- 03- Employed- 4.0- 04- User- Unemployed- Finished- 5.0- 05- Programmer- Unfinished- 6.0- 06- Female- Currently Studying- 7.0- 07- Male- 8.0- 08- Indistinct- In-Range- 9.0- 09- Out of budget- New Position- 10.0- 10.0- Replacement- 11.0- 11.0- Permanent- Promotion- 12.0- 12.0- Temporary- Communication- 1.0- Cover Disability- 13.0- 13.0- Internship- Customer Service- 2.0- 14.0- 14.0- Decision Making- 3.0- 15.0- 15.0- Payroll- Delegation- 4.0- 20.0- 16.0- 16.0- Check- Emotional Intelligence- 5.0- 25.0- 17.0- 17.0- Ethics- 30.0- 18.0- 18.0- Follow Up and Control- Male- 35.0- 19.0- 19.0- Judgment- Female- 40.0- 20.0- 20.0- Leadership- Indistinct- 45.0- 21.0- 21.0- Results Oriented- 50.0- 22.0- 22.0- Personnel Developemt- 55.0- 23.0- 23.0- Planning & Organization- 60.0- 24.0- 24.0- Problem Analysis- 65.0- 25.0- Team Work- 26.0- Tolerance to Pressure- 27.0- 28.0- 29.0- 30.0- 31.0- 32.0- 33.0- 34.0- 35.0- 36.0- 37.0- 38.0- 39.0- 40.0- 41.0- 42.0- 43.0- 44.0- 45.0- 46.0- 47.0- 48.0- 49.0- 50.0- 51.0- 52.0- 53.0- 54.0- 55.0- 56.0- 57.0- 58.0- 59.0