Call Center Operations Manager
hace 6 días
**SEGOSO MEXICO**We are currently searching for an Operations Manager. The Operations Manager is responsible for Monitoring and driving the operations floor, as well as delivering counselor training, monitoring of supervisors and implementing company policies and procedures. As an Operations Manager you will also resolve problems and make recommendations for improving account handling processes.**ESSENTIAL DUTIES AND RESPONSIBILITIES**Management and supervision of an assigned counselor groupLeadership of their individual assigned counselor groupProficiency in the art of collecting moneyResponsible for the continued training and teaching of their individual staff's negotiation, tasking, and talk off skillsResponsible for all administrative tasks as needed for groupResponsible for aiding management in enforcing company policiesResponsible in presenting a professional demeanor and attitude at all times**Job Requirements**Employee must possess exceptional leadership, mentoring and communication skillsMust be competitive and goal drivenMust be detail orientatedMust have strong analytical skills and diligent with assigned tasksMust be technology literate, computer skills are necessaryMust be promptMust be self confident, motivating, and disciplinedExcellent verbal & communication skills required**We offer**:- Paid Training- Very competitive salary + great monthly bonus- Major Medical insurance for you and your legal dependants- Pantry Vouchers- Vacations after 6 months- Sick days paid after 6 months- 30 days of aguinaldo- Saving funds**We Offer a Career Not Just a Job
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Bilingual Operations Manager
hace 4 días
Monterrey, México DME Service Solutions A tiempo completo**Company**:DME Service Solutions - **Reports to**:Sr. Operations Manager - **Region**:Nuevo Leon - Please note that we require the applicant to be based in Nuevo Leon. **About DME Serve**: DME Service Solutions, LLC is a global call center business process outsourcing service provider founded in 2021. Our mission is to become the industry leader in...
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Call Center Operations Manager
hace 2 semanas
Monterrey, México XtendOps A tiempo completo**JOB OVERVIEW** An Operations Manager is responsible for making sure client, customer and employee needs are being met and understood by each department in the company. Their duties include handling any complaints, working to find solutions to any issues and collaborating with other departments to ensure a positive client-company relationship. Our ideal...
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Coordinador Operativo Call Center
hace 3 semanas
Monterrey, México Call Center de México A tiempo completo**COORDINADOR DE OPERACIONES (CALL CENTER)****Requisitos**:- Licenciatura concluida- Experiência mínima de 1 año como Coordinador de Operaciones (reciente)- Excel Intermedio-Avanzado- Manejo de personal- Metodologías de Operación- Manejo de KPI´S**FUNCIONES**:- Crear la estrategia operativa- Validación de los indicadores de campaña- Atender...
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Collections Manager
hace 8 horas
Monterrey, México GM Financial International Operations A tiempo completoGM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and...
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Call Center Operations Manager
hace 7 días
Monterrey, México Segoso Caribbean A tiempo completo**SEGOSO MEXICO** We are currently searching for an Operations Manager. The Operations Manager is responsible for Monitoring and driving the operations floor, as well as delivering counselor training, monitoring of supervisors and implementing company policies and procedures. As an Operations Manager you will also resolve problems and make recommendations...
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Analista de Calidad en Call Center
hace 4 semanas
Monterrey, México Solucion Call A tiempo completoRequisitos:- Experiência en área de calidad o bien, en call center.- Capacidades para la atención al cliente y la comunicación, buena agilidad en escritura y uso en equipos de cómputo.- Capacidades para solucionar problemas y para realizar varias tareas a la vez.- Vivir a menos de una hora y media máximo.- Estabilidad laboral.- Disponibilidad de...
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Agente de Call Center
hace 7 días
Monterrey, México HR OPERATIONS A tiempo completo**¿Te apasiona el mundo de las finanzas y te encanta generar nuevas oportunidades de negocio? ¡Entonces esta es tu oportunidad!** Somos una fintech innovadora en pleno crecimiento, estamos buscando un **Agente de Call** **Center - Atención a Prospectos**que sea proactivo y motivado para unirse a nuestro equipo comercial. Si eres un joven dinamico con...
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Agente de Call Center
hace 6 días
Monterrey, México HR OPERATIONS A tiempo completo**¿Te apasiona el mundo de las finanzas y te encanta generar nuevas oportunidades de negocio? ¡Entonces esta es tu oportunidad!**Somos una fintech innovadora en pleno crecimiento, estamos buscando un **Agente de Call** **Center - Atención a Prospectos**que sea proactivo y motivado para unirse a nuestro equipo comercial. Si eres un joven dinamico con...
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Call Center Representative
hace 7 días
Monterrey, México One Pro Call Centers LLC A tiempo completoCall Center Internacional solicita en Monterrey, Nuevo Leon Agentes bilingües para Call Center Sueldo $10,000 netos libres mensual Horario fijo de lunes a viernes Capacitación pagada Prestaciones de ley y superiores INDISPENSABLE CONTAR MÍNIMO CON 6 MESES DE EXPERIENCIA Y BUEN NIVEL DE INGLES ORAL Y ESCRITO Zona de trabajo Centro de...
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Call Center Representative
hace 6 días
Monterrey, México One Pro Call Centers LLC A tiempo completoCall Center Internacional solicita en Monterrey, Nuevo LeonAgentes bilingües para Call CenterSueldo $10,000 netos libres mensualHorario fijo de lunes a viernesCapacitación pagadaPrestaciones de ley y superioresINDISPENSABLE CONTAR MÍNIMO CON 6 MESES DE EXPERIENCIA YBUEN NIVEL DE INGLES ORAL Y ESCRITOZona de trabajo Centro de MonterreyTipo de puesto:...
