Sr. Voice Engineer

hace 6 días

Monterrey, México STAND 8 A tiempo completo

We are hiring for a **Senior Voice Engineer** for a security services company. If you are ready to create an impact in a collaborative and fast-paced environment, this could be a great opportunity for youSTAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Mexico, LA, Atlanta, New York and more.In this role, you’ll help support to transform protective services by: Contributing to the strategy, architecture, and design of the next generation solutions involving cloud voice telephony and contact center solutions. Work with business units to identify requirements (cost, functionality, performance), provide voice, contact center solutions, and drive projects forward.**Qualifications**- Twilio, cloud voice, and Cisco VoIP experience.- 8+ years of proven experience administering, supporting, managing Voice PBX and Video Conferencing systems.- Experience with supporting Video Conferencing endpoints; Cisco and Logitech.- Experience with Cisco Telepresence Management Server, Webex Control Hub, and Logitech Sync/Select.- Experience with Microsoft Teams Room roll-out and management, O365, Azure, Teams Admin Center.- Experience with VoIP, SIP, TDM, analog telecommunication methodologies.- Experience with Avaya and third-party PBX systems (eg: Asterisk, freePBX, etc)- Understanding of LAN/WAN/SD-WAN topologies and functionalities as it relates to a VoIP delivery model.- Ability to recommend voice system improvements, including cost/benefit analysis, to meet changing business requirements.- Experience in creating and maintaining detailed network documentation, schematics, flow-charts, network maps.- Familiarity with Sharepoint and other documentation repositories.- Hands-on experience working with contact center software and various cloud telephony vendors a plus.

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