Compliance & Credit Specialist

hace 3 semanas


Ciudad de México Concord Servicing A tiempo completo

As a member of the **Compliance and Credit Reporting**team you will receive, investigate, and respond to compliance-related consumer communications; review and test business processes for adequate controls and adherence to company policy and applicable regulations; report on compliance-related errors and exceptions; support and assist in maintaining the company’s Compliance Management System (CMS) and assist with credit reporting disputes.**Responsibilities**:- Track and respond to correspondence- Assist with credit reporting disputes- Maintain records of compliance activities- Prepare and file compliance reports- Intake and process compliance-related correspondence, including disputes, agency complaints, and attorney communications. Research, and draft responses to Agency complaints (BBB, CFPB, etc.) within the required deadlines- Report complaints, disputes, exceptions, or other compliance defects to clients as contractually required, through the approved channels**Requirements**:- Experience with Hubspot, Slack, and TrueBI are preferred but not required- Ability to communicate professionally and collaborate successfully across multiple departments and locations, including with management and clients as required- Proficient computer skills, including experience with Microsoft products (Word, Excel, etc.), and able to learn a variety of software products and tools as needed to perform the day-to-day tasks- Ability to meet deadlines, goals, and objectives- Good judgment, ability to make independent decisions, and protect confidential information- Ability to recognize and recommend improvements or corrections to processes- Problem-solving and critical-thinking skills**Benefits**Monthly Salary 30,000MXGrocery tickets 2,000Internet Bonus 1,000Life InsuranceMedical InsuranceDental InsuranceLaw Benefits



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    As a member of the **Compliance and Credit Reporting**team you will receive, investigate, and respond to compliance-related consumer communications; review and test business processes for adequate controls and adherence to company policy and applicable regulations; report on compliance-related errors and exceptions; support and assist in maintaining the...


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