Sustainability & Climate Client Service Specialist

Job Reference:- - Location:- Monterrey- Category:- Sales and Relationship Management- Solution:- Sustainable Investing**Sustainability & Climate Client Service Specialist**Your Team ResponsibilitiesYour Key Responsibilities- Key contributor to growth by achieving high client retention rates and increasing productivity- Understand Sustainability & Climate clients’ investment process, needs and use cases to provide premium service to assigned accounts.- Develop an in-depth knowledge of the Sustainability & Climate data processing within each team of the covered clients- Gather information on how competitors’ data flows within the various teams of assigned clients- Communicate client data management process and use case within the organization- Contribute to the account management function by ensuring relevant Sustainability & Climate product and Research information is shared with clients- Responsible for delivering client education and product training- Answer detailed client inquiries about MSCI Sustainability & Climate products and methodology- Provide thought-leadership by sharing best practices within the client community, and leading workshops and seminars- Create novel analysis that highlights the benefits of our products to current users to encourage deeper use.- Work closely with account managers and sales support teams during product implementation and on boarding of new Sustainability & Climate clients.Your skills and experience that will help you excel- Undergraduate degree in finance, economics, statistics, mathematics, industrial engineers, chemical engineers, or sustainability field.- Excellent English communication skills (verbal and written).- CFA, MBA, or equivalent degrees is a plus.- Minimum of 5+ years’ of relevant work experience in Financial Services.- Deep understanding of international financial institutions and global financial markets.- Strong analytic, quantitative, and problem-solving skills.- A self-starter and highly motivated, ability to work individually and within a team.- Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients.- Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines.- Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities.- Teamwork, ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of function or location.- Ability to develop value-added contributions to both internal and external clients.- Strong commercial orientation and business vision.- Client exposure experience is desired. Excellent interpersonal skills.- Track record of challenging self and others to anticipate future SUSTAINABILITY & CLIMATE trends and creatively capitalize on opportunities.About MSCI**What we offer you**- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.- Flexible working arrangements, advanced technology, and collaborative workspaces.- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.**To all recruitment agencies**MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or we