Johnson Controls, Inc. | Business Intelligence Analyst Jr | san pedro garza garcía
hace 11 horas
What will you do?
The Business Intelligence Analyst Jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues, and develops/enhances processes with simplification or automation. Provides BI system user support through training and query resolution to ensure the most effective usage of BI data and Process Automation.
Also acts as an intermediary between the business and IT, partnering with Finance teams to collect, clarify, and translate business requirements into documentation and conceptual designs from which applications and solutions are implemented. The analyst will collaborate with vendors and internal IT teams to ensure the delivery of technology solutions that enable business strategies.
Through a strong understanding of both IT and our business, this role will be an advisor to the business, help ensure that IT systems align with business needs, and be a champion for IT standards and procedures.
How will you do it?
- Partners with process specialists and users to obtain and document business requirements and convert them into business cases for new projects.
- Provides strategic and analytic support for special projects assigned.
- Evaluates alternate solutions and designs processes and systems, which includes user impact considerations, cost and benefit analysis, and processing specifications.
- Uses current knowledge of business and technology to recommend systems and process improvements.
- Performs the design, build, integration, development, testing, and deployment of application technology solutions.
- Utilizes industry experience to design and execute features that enhance business processes.
- Provides support for existing applications.
- Provides consultancy services to users and functional areas on Finance systems and related inquiries for new projects or implementations.
- Participates in the analysis of root causes and focuses on creating permanent solutions.
- Provides support (both technical and business-focused) for all implementations.
- Reports progress on initiatives in a summarized written format.
- Works with cross-functional teams coordinating them to create quality design documents and develop quality products within the scheduled timeline.
- Participates in design sessions, contributing to the overall design.
- Organizes, participates, and conducts application walk-throughs, trainings, and other internal presentations.
- Manages tasks to meet the assigned project dates.
- Other tasks may be assigned.
What we look for?
- Bachelor's degree from an accredited university
- Fluent English
- 1-2 years of information systems experience
- 1+ years performing Business Analysis or Customer Service related work
- Knowledge of Microsoft Office suite for development (Flows, Power App) is a plus
- Proven ability to quickly learn new applications, processes, and procedures.
- Able and willing to collaborate in a team environment and exercise independent judgment.
- Professional image with the ability to form good partner relationships across functions.
- Strategic, intellectually curious thinker with a focus on outcomes.
- Strong communication skills (English and Spanish).
- Strong interpersonal skills; ability to work effectively across organizational boundaries and geographies and lead by influence.
- Ability to work in a matrix environment with multiple IT and user groups.
- Problem-solving skills – ability to navigate technology and organizational issues to complete project tasks.
- Proven implementation and problem-solving experience – including troubleshooting, performance tuning, and resolving connectivity issues.
- Must have experience working on projects as well as handling day-to-day operational requests from the business.
- Strong ability to successfully manage multiple tasks at any given point.
Tools:
- SQL
- Power BI
- SharePoint
- Microsoft Flows (is a plus)
- Power Apps (is a plus)
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