Sr Quality Manager

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.**JOB SUMMARY**Lead and drive Quality: of Performance in Operations and in Customer Satisfaction across the region.**ESSENTIAL DUTIES AND RESPONSIBILITIES**- Drive Global Quality initiatives throughout Europe. Establish Quality as a competitive advantage.Mentor European site quality mangers:- Ensure operational quality objectives are met in Europe- Create and manage a community of quality professionals and Subject Matter Experts- Deploy and use operational KPI's, across Europe region, to monitor and manage the operational health of the manufacturing base- Manage, promote, expedite and report the deployment of GOS QA initiatives across the European Manufacturing base- Drive Continuous Improvement mentality across all sites- Ensure & expect the effective use of all the Quality tools across process design, operational management and problem resolution- Provide a path of escalation for all site Quality Managers and Quality teams- Define and deploy the Quality Strategy across the Region- Oversee the effective response to Customers on all major Customer issues and escalations- Participate in Lean project activities- Participate in Customer-facing discussions on all aspects of product and process quality- Work synergistically with other Functional leads across Operations Development Team for Europe- Provide reactive support to individual sites and Businesses in the event of Customer issues and escalations- Provide leadership within the European Quality Management community- Provide leadership within the European Ops Dev community- The Regional Quality Manager (RQM) will implement and support Global Quality intitiatives in Europe to achieve customer and operational quality objectives.- The RQM will support the Regional Site Operations Managers to drive deployment of all regional and global Quality Initiatives.- The RQM will create and manage a community of Quality Management and Engineering across the region ensuring the use of best practices across all areas of Operations.- The RQM will ensure that operational metrics (KPI) are accurately and effectively used to track trends in performance, to prevent or quickly address issues as soon as they occur.- The RQM will ensure that all sites employ the full range of process development, risk mitigation and problem solving tools as required**JOB QUALIFICATIONS****KNOWLEDGE REQUIREMENTS**- Proficient and knowledgeable in all areas related to operations.- Results-driven change agent.- Ability to communicate in all media forms and cross-culturally- Strong analytical and leadership skills- Ability to influence all levels of the Jabil organization- Professional manager- Effective communicator- Organizationally astute, but not politically motivated.- Practices humility and influencing at any level within organization to achieve goals**EDUCATION & EXPERIENCE REQUIREMENTS**- Experienced in successfully leading the Quality function in a multi-cultural and multi-site environment- Proven experience implementing ISO 9001 and ISO 13485 quality management systems- Management experience in a heavily matrixed environment.- Certified 6 Sigma Black Belt preferred.- Degree in Engineering, Science or analytical discipline with at least 8 years of relevant experience of which 5 years in management.- Excellent Leadership and Communication Skills.- Track record showing continual improvement of personal skills.WORKING CONDITIONS- Regular business hours. Some additional hours may be required.- Climate controlled office environment during normal business hours.PHYSICAL REQUIREMENTSSittingWalkingStandingBending/Squatting/StoopingReachingBalancingTwistingCrawlingHands in waterKneelingData Entry/TypingUnusual hearing or vision demands: None specified^Other physical demands or notes: Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.**Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.