Product Analyst

hace 4 semanas


Desde casa, México Ellucian A tiempo completo

Together we are powering the future of Higher Education:Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.Overview:Ellucian is seeking an Product Analyst to join our product solutions team across anumber of exciting domain areas. Individual should be innovative, hands-on and driven to delightcustomers. This future product all-stars will be key supporters of many of our top selling and mosthighly utilized core products.**Where you will make an impact**- Works in close partnership with an agile development team to create and analyze product requirements and acceptance criteria in support of meeting product roadmap commitments- Works effectively with the product manager, agile development team, and other stakeholders in a highly matrixed environment, leveraging domain expertise, to translate product and customer requirements into artifacts the dev team will use to create, test, and deliver the product or solution- Proactively communicate and collaborate with external and internal customers to determine the _how _of a solution from a functional user perspective (i.e. analyze information needs and functional requirements while delivering the following artifacts as needed; use cases, storyboards/wireframes, test scenarios, etc.)- Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures.- Maintains documentation of test results to assist in debugging and modification of software- Analyzes test results to ensure existing functionality and recommends corrective action- Assisting with the development of customer-focused documentation (User Guides, Training Materials, etc.) for software solutions**What you will bring**- 1 - 2 years of professional experience, preferably in Product Management- Experience delivering SaaS products, preferably in an enterprise B2B environment a plus- Outstanding communication skills, written and verbal- Curious, willing to ask questions and take feedback, and driven to delight customers- Insatiable desire to grow in product by learning the craft and delivering results- Outcome-focused, with customer value always in mind- Able to confidently demonstrate products, and influence senior management, and otherinternal or external stakeholders- Process-oriented decision-maker who relies on data a plus- Ability to balance conflicting priorities and work independentlyWhat makes #Ellucianlife:- Comprehensive health coverage: family major medical expenses, dental and life insurance.- Christmas bonus 30 days- Saving fund- Monthly food coupon- 15 workdays vacation- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests- 5 charitable days to support the community that supports us- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.- Parental leave- Employee referral bonuses to encourage the addition of great new people to the team- We Foster a learning culture with:- Tuition Reimbursement Assistance- Professional development opportunitiesLI-MH1LI-Remote



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