Account Manager

hace 3 semanas

Ciudad de México 1840 & Company A tiempo completo

We are seeking remote** Account Manager** to join our team in **Mexico**.**Responsibilities**:- Cold calling to proactively pursue new prospects to grow the customer base.- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.- Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.- Meet all sales objectives and handle all aspects of completing a sale including paperwork.- Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.- Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations.- Managing and understand each customer’s needs to build strong long-term relationships.- Maintain long-term relationship with customers.- Consistent communication with long-term customers.- Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).- Coordinating in-store sales training with vendors and customers.- Attend vendor training to increase product knowledge.- Deliver ongoing exceptional customer service with your accounts.**Requirements**:- Minimum 2- 3 years of sales, account management, and customer service experience- Excellent written, verbal, and interpersonal communication skills in English (C1 Level).- Ability to communicate and hold a conversation with decision-makers.- Preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's).- Experience with Business-to-Business sales; Retail sales experience is plus.- Capacity to sell wholesale physical products.- Proven track record of cold calling to acquire new business.- Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.- Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment.- Ability to develop in-depth knowledge about products and markets.- Proficient in Microsoft Office.**About 1840 & Company**1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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