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hace 4 semanas

Ciudad de México Azumo A tiempo completo

We are seeking an **Account Manager & Account Executive** to balance relationship management with new business acquisition. This role is **60% farming** (nurturing and growing existing accounts) and **40% prospecting & closing**(converting prospects into new clients).**Account Management - Farming (60%)**:- Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor- Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services)- Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients- Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges- Collaboration: Partner with delivery teams to ensure project success and identify future technology needs- Contract Management: Manage renewals and negotiate expanded scopes of work- Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects- Account Analytics: Track and report on account health metrics and growth opportunities**Business Development - Prospecting & Closing (40%)**:- Lead Conversion: Transform qualified leads and prospects into signed contracts- Discovery & Needs Assessment: Conduct thorough discovery calls to understand client pain points and requirements- Solution Presentation: Deliver compelling presentations that connect technical solutions to business outcomes- Proposal Development: Collaborate with technical teams to create accurate project scopes and competitive proposals- Contract Negotiation: Navigate pricing discussions, terms, and project timelines to successful closure**Requirements**:**Must Have**:- 3-5 years B2B account management and sales experience- Previous work at software development companies (internal products or client services)- Strong IT background and understanding of agile development practices- Advanced written and verbal English communication skills- Executive presence and ability to present to C-level stakeholders- Proven track record growing accounts and closing new business**Nice to Have**:- Project management experience- Technical background with modern development technologies- Enterprise account experience ($100K+ contracts)- Existing industry network**Benefits**- Paid time off (PTO)- U.S. Holidays- Training- Udemy free Premium access- Mentored career development- Free English Courses- Profit Sharing- $US Remuneration

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