Data Analytics Specialist Cx Mobility
hace 5 días
**About the Role***At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service driven most efficiently.Community Operations is pioneering how Uber manages customer experience and support around the globe, and we're looking for a Data Analytics Specialist to develop and hold up various efforts for our LatAm Mobility CX Programs.This position serves as an entry point into the dynamic field of data analytics development. It offers an excellent opportunity for individuals interested in launching their career within this exciting domain.As a partner to the CommOps Customer Experience Program you will help support strategic decision-making processes through your analytics, heavy data-driven approach, and operational mentality.**What You'll Do***- Work with the scientific method using data points as facts to come up with recommendations and insights to drive business decisions;- Continually improve and automate our methods for capturing data and incorporating it into real-time models, analysis, and actions;- Review data models and queries while performing weekly and ad hoc data analysis to keep the nerve center of our operations engine running at full speed;- Effectively communicate insights and be able to tell a story around data;- Find opportunities to improve thousands of customer support specialists' experiences and measure the final impact on our customers.**Basic Qualifications***- 2+ years of business analytics/ consulting/ business intelligence or related experience- Written and spoken fluency in Spanish and English- Exceptional communication and organization skills- SQL proficiency & scripting experience (Py) required- Exceptional Excel/data management skills- Explorer - Have the ability to self-serve, investigate, and get the data we require will make you much more effective in this role- A self-starter attitude is a must**Preferred Qualifications***- Experience with Agile/Scrum working methodologies as a plus- Some high-growth operations or startup experience is strongly preferred
-
Data Analytics Specialist
hace 2 semanas
Ciudad de México Uber A tiempo completo**About the Role**At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way.Community Operations is pioneering how Uber manages customer experience and...
-
Data Analytics Specialist
hace 2 semanas
Ciudad de México, CDMX Uber A tiempo completo**About the Role** At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. Community Operations is pioneering how Uber manages customer experience and...
-
CX & Martech Specialist – Consultora Multinacional
hace 2 semanas
, Colonia Lomas de Chapultepec, CDMX, México SB A tiempo completoSobre nosotrosSomos una consultora multinacional líder en marketing, tecnología, experiencia del cliente y transformación digital. Trabajamos con marcas globales para diseñar estrategias avanzadas, construir ecosistemas Martech, optimizar la experiencia omnicanal y generar impacto medible en crecimiento, conversión y lealtad.Buscamos incorporar talento...
-
Data Analytics Specialist: GTM/GA4
hace 3 semanas
Ciudad de México Kajae A tiempo completoA digital marketing agency in Mexico City is looking for a Data Analytics Specialist. This role requires 3+ years of experience in data analytics with expert proficiency in Google Tag Manager and Google Analytics 4. You will be responsible for client data tracking, creating performance dashboards, and collaborating with various teams. The position is...
-
Analytics Specialist
hace 3 semanas
Ciudad de México Kajae A tiempo completoData Analytics Specialist Stroud Inc. is a digital marketing agency specializing in ecommerce solutions for clients across multiple industries. We are seeking a Data Analytics Specialist to join our analytics team. In this role, you will be the technical backbone, ensuring that all client data is tracked accurately, conversions are properly recorded, and...
-
Digital Marketing Data Analytics Lead
hace 3 semanas
Ciudad de México NTT DATA A tiempo completoAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we...
-
Software Development Specialist
hace 4 semanas
Ciudad de México NTT DATA A tiempo completo**Req ID**: We are currently seeking a Software Development Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).**Job Summary**:The Microsoft Power BI and Fabric Engineer is responsible for designing, developing, and maintaining data analytics and reporting solutions using Microsoft Power BI and Microsoft Fabric. This role focuses on...
-
Software Development Specialist
hace 2 días
Ciudad de México NTT DATA A tiempo completo**Req ID**: 345665 We are currently seeking a Software Development Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). **Job Summary**: The Microsoft Power BI and Fabric Engineer is responsible for designing, developing, and maintaining data analytics and reporting solutions using Microsoft Power BI and Microsoft Fabric. This role...
-
Manager/ Sr. Manager
hace 4 semanas
Ciudad de México Tiger Analytics A tiempo completoTiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...
-
Mobility Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Harbour Energy A tiempo completoSince its creation in 2014, Harbour has grown to become one of the world's largest and most geographically diverse independent oil and gas companies. Today, Harbour is producing between 475,000 and 485,000 barrels of oil equivalent per day with significant production in Norway, the UK, Germany, Argentina and North Africa. Harbour benefits from...