Client Success Associate

**About Ogury**Ogury is a **global adtech company** that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.We deliver relevant audiences at scale and on quality publisher inventory thanks to **our exclusive data**, which is meticulously collected and crafted from millions of **self-declared customer surveys, enriched with billions of impactful data points, and refined by AI**. This results in audience insights and performance not available through any other adtech platform.Founded in 2014, Ogury is a global organization with **a diverse team of 500+ people** across 19 countries.At Ogury, **our vision unites us all**. But we know that it takes people from all walks of life to come together and make it happen. We **embrace and celebrate what makes us different**, creating a unique and winning culture where everyone** feels safe**, has access to the **same opportunities**, and is excited about bringing their **most authentic self**to work. Everyday.Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where **Ogurians are engaged and know they belong**.**Working at Ogury****At Ogury**, we pledge to provide all our team members with an **equitable voice** across our company and community. We understand that to have **Ogurians**who are **engaged, respected**, and who feel **proud** to belong, means creating a **safe space** where everyone feels comfortable bringing their most **authentic selves** to work.** Everyday.****About the Role**At Ogury, we’re not just leading the way in personified advertising— we’re redefining how brands, publishers, and consumers connect. We work at the intersection of data, creativity, and innovation, helping the world’s biggest advertisers build meaningful relationships with their audiences in a transparent and effective way.As our next Client Success Associate in Mexico City, you’ll be at the center of that mission. If you thrive on building relationships, love solving problems, and get energized by delivering campaigns that exceed expectations— this role is for you. You’ll own the client relationship end-to-end, ensuring flawless campaign execution, insightful reporting, and strategic guidance that positions Ogury as a trusted partner. Every day will bring new challenges and opportunities to grow, both for you and your clients.This is a hybrid role based in our Mexico City office, reporting to the Director, Customer Success. We encourage team members to connect in-person 2 days per week to collaborate, share ideas, and strengthen our culture.**Why you will love this role**:- ** Impact you can see**: Your work directly shapes client satisfaction, campaign performance, and revenue growth.- ** Collaboration at its best**: You’ll work hand-in-hand with smart, passionate teammates across Sales, AdOps, and Insights.- ** Growth opportunities**: We invest in your professional development, with exposure to global projects, training, and career mobility within Ogury.**What you will be doing**:- ** Own client relationships**: Be the trusted advisor for your agency patch, building strong partnerships and serving as the first point of contact for campaigns and strategy.- ** Manage campaigns end-to-end**: Lead the full lifecycle—from campaign setup, activation, and optimizations, through to post-campaign analysis and presentations.- ** Drive strategy and insights**: Understand client objectives and KPIs, develop creative recommendations, and leverage Ogury’s proprietary insights to tell compelling stories.- ** Collaborate cross-functionally**: Partner with Sales, AdOps, and other internal teams to ensure seamless campaign delivery and the highest level of service.- ** Identify growth opportunities**: Spot upsell and cross-sell potential, working with Sales to increase account retention and incremental revenue.- ** Champion industry expertise**: Stay ahead of trends in mobile, programmatic, and digital advertising, sharing knowledge to elevate conversations with clients.- ** Represent Ogury externally**: Attend industry events, participate in client entertainment, and position yourself (and Ogury) as a thought leader.- ** Solve problems with agility**: Proactively identify risks in campaign briefs and execution, mitigating issues with creative solutions that protect client outcomes.**What you will bring to Ogury**:- Client-facing experience in digital advertising, media, or technology; programmatic or mobile background a plus.- A strong analytical mindset, comfortable working with data, identifying key trends, and turning insights into actionable recommendations.- Excellent communication and presentation skills— you can confidently advise clients, simplify complexity, and tell compelling stories.- Strong organization and attention to detail, with the ability to m