Ops Sup Analyst 2
hace 2 semanas
The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Update help content used by Knowledge Hub end users to service client inquires, as needed- Execute work assigned, including annual review certification and change requests- Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval- Conduct needs assessment and update content or develop content related solutions according to business requirements- Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes- Monitor work progression ensuring completion of assignments by requested due date- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.**Qualifications**:- 0-2 years relevant experience- Proficient in Microsoft Office- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements- Self-motivated and detail oriented- Proven organization and time management skills- Demonstrated problem-solving and decision-making skills- Consistently demonstrates clear and concise written and verbal communication skills**Education**:- Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Ingeniería en sistemas o experiência equivalenteExperiência como Product Owner o Product ManagerConocimiento en Metodología Agile.Conocimiento de Front End o interfases gráficas.Conocimiento de JIRA.Para internos conocimiento de One Eclipse o Portal UnicoHabilidades técnicas en manejo de equipos de cómputo, administración de sistemas.**Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Ops Sup Analyst
hace 3 días
Ciudad de México Citibank (Switzerland) AG A tiempo completo## For additional information, please review .Ops Sup Analyst page is loaded## Ops Sup Analystlocations: Ciudad De Mexico Distrito Federal Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 16, 2026 (24 days left to apply)job requisition id: The Ops Sup Analyst 2 is an intermediate level position responsible for providing...
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Ops Sup Analyst 2
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops Sup Analyst 2
hace 1 semana
Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops Sup Analyst 2
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops Sup Analyst 2
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops Sup Analyst 2
hace 1 semana
Ciudad de México, CDMX Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops Sup Analyst 2
hace 6 días
México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ppb Ops Sup Analyst 2
hace 3 días
Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops lfr06084 ops Sup Analyst 2
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops lfr06083 ops Sup Analyst 2
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
