Software Development Engineer Ii, Device Software

Bachelor's degree in computer science or equivalent- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented designCome build the future as a software development engineer at Amazon Devices, where you will be inspired working alongside best-in-class inventors and innovators. You’ll create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.At Amazon Devices, we are committed to making your work experience as enjoyable as the experiences as you’ll be creating for our customers. That is why Amazon offers flexibility and hybrid work options to allow for optimal work/life harmony.As an Amazon Devices software engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. There are unlimited opportunities at Amazon, where developing your career across a wide range of teams is highly supported.We’re hiring in Mexico. If Guadalajara is your preference, some of the teams hiring software engineers in Guadalajara include:A day in the lifeAbout the team**1) Device Cloud Services (DCS)**: The DCS team handles device setup, registration, digital content rights, connectivity, and device software updates. They are responsible for backend web services, mobile & IoT software development, and tools supporting Amazon's device portfolio. The team ensures device management, OTA software updates, and device messaging, while also conducting thorough testing before device launches. Some sub-teams include Whispernet, Betas, Localization, and Device Management.**2) Global Device Quality (GDQ)**: GDQ focuses on centralized testing, localization, launch support, and Beta program management. They oversee device launch readiness and automate device definition, provisioning, and launch processes. Quality Services (QS) is part of GDQ and offers manual testing services for a wide range of Amazon products. They support multiple product teams, including Amazon Devices, Consumer apps and services, AWS, Advertising Engineering, and Amazon Video and Studios. QS builds test infrastructure and provides test reports to support engineering teams and influence bug triage decisions.**3) Device Supply Chain and Operations Technology (DSCOT)**: DSCOT handles supply chain operations, reverse logistics, and planning/forecasting for Amazon Devices. They develop and support software and processes for the entire product lifecycle, from planning to manufacturing, inventory, fulfillment, logistics, and quality control. DSCOT aims to make supply chain operations as efficient as possible and focuses on delivering scalable tech solutions and automating operational tasks.**4) Offline Retail Technology (ORT) & Demo Experiences**: ORT is responsible for retail fulfillment, reseller experience, and the Hamlet system (B2B bulk ordering and fulfillment). The team builds software for device fulfillment and demo experiences at retail stores where Amazon devices are sold. They work on the ordering platform used by retailers and create in-store standalone and smart home demo experiences for customers.**5) Subscriptions**: The Subscriptions team focuses on purchasing, managing, and bundling subscriptions for Amazon Devices. They develop platform components to support digital subscription services alongside hardware. The team collaborates with device teams to streamline subscription and bundling technologies across different device subscription product lines.**6) Device Analytic Services (DAS)**: DAS is responsible for logging and engagement metrics, data science, and insights related to Amazon's devices. The team defines, certifies, and maintains metrics to evaluate device success. They also create tools to automate data cataloging within the organization.Guadalajara, JAL, MEX- Experience developing cloud software services and an understanding of design for scalability, performance and reliability- Development experience defining, developing and maintaining web service API's- Development experience with Linux and embedded operating systems.- Development experience with communications products (e.g. IP messaging, voice, and video)- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.