Senior Specialist, Salesforce Admin

Descripción del trabajo Overview This role is part of the Celanese Digital Commerce Solutions IT team and serves as a key contributor to our Salesforce ecosystem. In this hybrid capacity, the Salesforce Administrator/Developer will collaborate closely with business stakeholders and the Salesforce IT team to deliver reliable, scalable solutions that support commercial operations. The ideal candidate combines strong administrative expertise with hands-on development skills, including Apex and Lightning, to design, customize, and implement Salesforce applications. This position requires a versatile professional who can manage day-to-day platform administration while driving enhancements that align with business needs and ensure system stability and growth. Responsibilities Provide daily administration and support for Salesforce users, including data quality management, troubleshooting, and implementing enhanced functionalities. Collaborate with business stakeholders and Salesforce team members to identify opportunities for system improvements and deliver effective solutions. Participate in the full software development lifecycle which includes requirements gathering, design, coding, testing, and deployment. Coordinate and execute system upgrades and product releases to maintain platform stability and sustainability. Design, build, and maintain integrations with external applications using web services and REST/SOAP APIs. Ensure adherence to Salesforce security standards, development best practices, and compliance requirements. Develop and maintain custom applications and components on the Salesforce platform using Apex, Visualforce, and Lightning technologies. Create and maintain technical documentation, including user guides, release notes, and design specifications. Diagnose and resolve issues related to Salesforce applications and integrations. Conduct code reviews to ensure quality, scalability, and adherence to best practices. Stay current with new Salesforce features and functionality, recommending enhancements to optimize existing implementations. Ability to handle multiple projects with agility & governance Lead or actively contribute to new IT implementations, including mergers and acquisitions (M&A), & divestitures. Required Qualifications Bachelor's Degree is required, Master's Degree is a plus. 8 – 10 years total Salesforce experience with at least 3 years in admin–dev (Salesforce Certifications preferred). Strong knowledge in Apex classes/triggers, Visualforce, Lightning Web Components, Lightning Aura, Salesforce development tools, Flow automation & asynchronous callouts. Good understanding of Salesforce data & security model, including standard and custom objects, relationships, and fields. Experience with integrating various tools and systems with Salesforce (REST/SOAP APIs) & implementing/configuring managed packages. Good written and verbal communication skills to connect with global teams and translate complex system requirements into business language and collaborate with both technical and non-technical stakeholders. Strong Knowledge in Salesforce Sales Cloud and Service Cloud, including Email to Case setup, entitlement and escalation rules, knowledge base, omni-channel routing and automations. Preferred Skills Middleware Expertise – Integrating Salesforce and SAP S/4 using SAP PI/XI middleware for inbound and outbound interfaces. Familiarity with SAP IDocs & OData services. Strong understanding of API architecture (REST/SOAP/Bulk/Streaming). Expertise in pipelines and deployment using DevOps platform (E.g. Copado/Azure DevOps). Salesforce Certified Advanced Administrator, Platform Developer I/II. Expertise connecting Salesforce with external systems such as Websites, SharePoint, Smartsheet & Microsoft Copilot using REST/SOAP APIs, OData, Salesforce connect. #J-*****-Ljbffr #J-18808-Ljbffr